Seller Asking for Shipping Payment with Free Shipping

[noackthoma]

Hello,

I have bought an item for $20 with a $20 shipping payment, but there was an option to use Australia Post Regular Parcel + Tracking with free shipping, so I chose that.

Now the seller has contacted me and asked to pay for the shipping cost through Paypal. Do I pay for the shipping cost or do I remind the seller I chose the free shipping option and not pay?

Thanks,

Thomas Noack

[twyngwyn]

can you give us the item number?

[noackthoma]

@twyngwyn wrote:
can you give us the item number?

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Of course, the item number is 282070672310.

[k1ooo-slr-sales · Accepted solution]

the seller has obviously made a mistake when setting up that listing.  All AP parcels now have tracking.  That's why I say it is an obvious mistake as the seller has standard postage for $20 and standard postage + tracking as FREE POSTAGE.

Also, in the description it states postage is $20 per Xbox.

My advice, stick to your guns and ask for a cancellation if they refuse to send.  My reason, their one negative is for a purchase from the same listing (one of three X-boxes).  That neg comment was:

A waist of time & money xbox has been opened all parts inside were found faulty

They may actually be doing you a huge favour by asking for postage even though you chose their FREE POSTAGE.

[noackthoma]

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@k1ooo-slr-sales wrote:

the seller has obviously made a mistake when setting up that listing.  All AP parcels now have tracking.  That's why I say it is an obvious mistake as the seller has standard postage for $20 and standard postage + tracking as FREE POSTAGE.

Also, in the description it states postage is $20 per Xbox.

My advice, stick to your guns and ask for a cancellation if they refuse to send.  My reason, their one negative is for a purchase from the same listing (one of three X-boxes).  That neg comment was:

A waist of time & money xbox has been opened all parts inside were found faulty

They may actually be doing you a huge favour by asking for postage even though you chose their FREE POSTAGE.

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Thank you for your research and knowledge k1ooo-slr-sales, I have contacted the seller and stated I would like the money withdrawn and payment cancelled if the shipping cost would still need to be paid.

I will update you guys if I have further problems. 

[noackthoma]

Refunded. Thank you again for your help k1ooo-slr-sales.