Seller Cancels Auction Sale After Item is Paid for. / Bargains Depend entirely on Goodwill Part 2.

[ra157]

On 26 Dec 2018, I got a nice auction win on a mini-monocular. I paid for it on Paypal. The seller then immediately caneclled the order on Paypal and refunded my money. I sent a message to the seller asking why, and I got no response. I then complained to Ebay.

Ebay advised that the auction was cancelled at PayPal, and that I should not worry about the extremely annoying "Unpaid Item" that is still listed against the item in My Ebay Summary

I just left a Negative rating.

As per my previous thread of very similar title, I am of the opinion that Ebay should ban sellers that engage in such a practice for life.
Regards,
Renato

[ra157]

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@collect247 wrote:

G'Day 

And wow that was a very long holiday that Renato took lol

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Thanks very much.

Actually, we were away for three months - Stockholm, Copenhagen, Italy, Croatia and Qatar. 
Great to be back home.
Cheers,
Renato

[ra157]

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@*tippy*toes* wrote:

It is so easy in this day and age to get around eBay bans. I know of several people here who have done just that and are selling very successfully again. I won't say how it's done because I don't want to give people ideas, who shouldn't ever sell again.

Yes, it sucks to have to start with 0 feedback again, but when you are successful, it doesn't take long for feedback to start building up again.

There is no way eBay is going to ban a seller for backing out of one auction. No matter how many big words you use, or how many times you try to twist what people say.

Spoiler

No, I am not one of those who had to start from scratch again, but I do know how getting around bans works.

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You have to be diligent and keep your wits about you.

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That's all I'm going to say about that.

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Thanks, but I suspect you are talking about a  superficial ban. But for a more substantial ban keeping track of identities, people could go and change company names including bank account names to get around such an Ebay/Paypal ban. 

But that's a lot of effort compared to just completing the transaction and acting in good faith, and I doubt it would be worth the cost.
Regards,
Renato

[shoppingbag*]

I really don't blame you for being angry.  If they did in fact make an error in the listing price, then this is no excuse for not selling it to you at the price.  They have the chance to preview a listing before putting it up, and also, on the listings it states "the Seller is responsible for this listing" In my opinion they should have sent it to you at the price you paid, that is what I would have done, and given myself a great slap on the wrist for not being more careful. They have to select a reason for cancellation, you should have been told what the reason was in your message from eBay.  If they have selected "buyer asked to cancel"  then you should complain to eBay, because some choose this to avoid a defect.  If they have chosen "item no longer available, or out of stock" then they will get a defect on their account, some small consolation for you. I have had the same thing happen to me, but at least the Seller did reply with an explanation after the fact, which I still considered very rude not to message with any problems before cancelling. It comes as rather a shock to find your recently purchased item suddenly refunded without explanation.

[padi*0409]

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@ra157 wrote:

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But that's a lot of effort compared to just completing the transaction and acting in good faith, and I doubt it would be worth the cost.

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And I wonder what would have been for the cost of the postage for that item that you won ?????

                                                       

[collect247]

The big problem is that a seller can say that there is something wrong with the buyers address as a reason and as soon as that option is chosen the whole transaction is deleted as if it didn't even exist.

So the seller doesn't need to explain a thing and ebay leave it at that.

Happened to me a few times and I had no where to complain about it so I just mooved on as a long time member does as it's not worth it.

[padi*0409]

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@collect247 wrote:

The big problem is that a seller can say that there is something wrong with the buyers address as a reason and as soon as that option is chosen the whole transaction is deleted as if it didn't even exist.

So the seller doesn't need to explain a thing and ebay leave it at that.

Happened to me a few times and I had no where to complain about it so I just mooved on as a long time member does as it's not worth it.

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Crow, both the negs left by the OP were for relatively new or inexperienced sellers where the OP won an auction for a bargain and the seller decided not to follow through with the sale.

Yes, it's poor form not to follow through but I can't blame the sellers involved for not wanting to sell at a loss.

Spoiler

...................but that is just my opine...........................

[joztamps]

I think we need a new term to replace "auction" when the seller fixes the starting price, but will only go ahead if it sells for an (unspecified) price higher than that.

The expression "rort" springs to mind.

[k1ooo-slr-sales]

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@padi*0409 wrote:

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@ra157 wrote:

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But that's a lot of effort compared to just completing the transaction and acting in good faith, and I doubt it would be worth the cost.

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And I wonder what would have been for the cost of the postage for that item that you won ?????

                                                       

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and don't forget the eBay and PayPal fees padi.

I think nabbing bargains sometimes relies on buyers feeling entitled to "profit" at a seller's expense, especially when a buyer gets a valuable item and the seller ends up with pittance after fees and postage. My sense of fairness prevents me from thinking that way.

Renato, just out of interest, do you ever feel the urge to voluntarily offer a seller a bit more (before paying) when you nab a bargain?

[k1ooo-slr-sales]

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@k1ooo-slr-sales wrote:

Renato, just out of interest, do you ever feel the urge to voluntarily offer a seller a bit more (before paying) when you nab a bargain?

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I also meant to ask:

OR, do you always pay immediately when you nab a ‘bargain’?

Just an aside, I have a sister who loves to find “mis-priced” items in department stores.  I’m not talking about supermarket items scanning at the wrong price at checkout, I’m talking about high priced items where the wrong price tag has been displayed on things like furniture.  She loves to argue with sales people about how they “have to” sell at that price and uses legalistic words to sound like she knows the law and tries (what amounts to) harassing them into selling at that mis-tagged price.  Sometimes she is successful, and sometimes she tangles with a salesperson/manager who knows the law and she misses out . . . . . 

Spoiler

. . . . . and doesn’t that just p!ss her off bigtime!

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Again, my sense of fairness prevents me from behaving the way she does (a form of entitlement if you ask me)

[shoppingbag*]

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@padi*0409 wrote:

Yes, it's poor form not to follow through but I can't blame the sellers involved for not wanting to sell at a loss.

Spoiler

...................but that is just my opine...........................

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Yes, very poor form indeed!. Sellers have a choice as to what price to start the Auction at, so cancelling because they were foolish (I could think of much more appropriate adjectives) is no excuse for not following through. I think it shows a lack of morals and ethics to do anything else.  If they sold at a loss then it is entirely their own fault, why do the dirty on the innocent buyer?