on 30-10-2024 02:20 PM
Hi
I recently won a best offer an item where the item was advertised as working (and ironically had a video of the item working).
A few days later I got a message from the seller saying
"I have some bad news, I got the remote out of storage to ship it to you, but unfortunately, when I tested it, it did not work!I have put new batteries and cleaned it (no corrosion), but it still did not work!so I am going to cancel your order."
I mentioned that the item wasn't cancelled yet so please action now (which i now regret)
I later offered to purchase the item (under the idea reversal of the cancelation with a partial refund was possible) and was told;
"Hello, no I will try to fix it and relest it as working.thanks"
My first thought is that the seller had second thoughts on the price they accepted the offer for and wanted to resell for a higher price.
Is this suspiscious activity from the seller? Why not give the buyer the option of waiting for the item to be fixed, rather than re-selling.
Solved! Go to Solution.
on 01-11-2024 07:20 AM
Glad you were able to find what you wanted elsewhere and that the transaction went well this time.
I had another thought about that first seller.
Although he told you he intended to try to fix the item and relist later, he may not have been 100% sure he would succeed.
From your description, he had already had a go at that, trying the more straightforward stuff-new batteries, a clean. But there was something else wrong, something he had not got to the bottom of yet.
So it wouldn't be a good idea for him to keep you waiting around.
I would imagine that once he had cancelled and refunded, he didn't want to get into any private message discussion where it might look as if he was in any sort of negotiation to reinstate a sale off ebay.
Sometimes some sales just don't turn out so well on ebay, it can be disappointing, but at least look on the bright side, you got your money back fairly quickly and could move on.
on 01-11-2024 07:22 AM
Exactly. Much worse things in the world to be worried and concerned about.