eBay Help
Buying
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Seller News: July 2025

Build buyer trust and discover improved seller tools with our latest updates.

Play Pause

Forum Posts

Start a conversation

MISSING ITEM OR FALSE DELIVERY STATEMENT - eBay ownership of Speedpak

FALSE DELIVERY STATEMENT It is a criminal offence to make an untrue statement in the course of a commercial transaction.I received an email from eBay this morning stating that an item WAS DELIVERED to my home address by its carrier, SpeedPak at 10.04...

Resolved! GST for Australia rip off

GST charges for Australia ought to be 10% upon purchase price. But recently have noticed the final invoice coming up with something like 20% purchase price and labelled "import duty" i.e GST. Isn't this illegal on ebay's part?

Seller stopped responding after receiving my returned item.

Hi, I have purchased a laptop from a big corporate seller (one who makes operating systems amongst other things) last year. The laptop had a hardware failure in August, which is just outside the 12 months standard warranty period, however they have a...

Delivery

Hi all first time I have posted here but am asking if anyone else is having problems with getting stuff delivered especially from PT Logistics they seem to be very unprofessional won't answer emails or phone calls and never update the tracking detail...

User avatar by • Community Member
  • 634 Views
  • 5 replies
  • 0 Helpful

Chineese Seller with his location up as Australia

Hi, When I consider purchasing something, I always select Australia as my location. I found an item I wanted, and after discussing it with the seller, I learned they are actually in China, not Northcote, Australia, as stated in their listing. Is this...

Australian STOCK but coming from China

Item number: 355842932678 Purchased over one month ago and the company selling claims Aust Stock which is false advertising You are the mediators contact them to take down a breach of selling has occurred Item is obviously coming from overseas FALSE ...

User avatar by • Community Member
  • 170 Views
  • 4 replies
  • 1 Helpful

Was I too harsh?

So I won an auction today for a new PC for probably about 60% of RRP (approx $650). I paid, then noticed a message from the seller. They stated they couldn't sell it that cheap but would I pay $1199 instead and they'd give free postage ($45). I said ...

User avatar by • Community Member
  • 1657 Views
  • 41 replies
  • 0 Helpful

How to ELIMINATE Foreign Sellers from Search Results

After the recent changes to eBays search engine it is harder to eliminate overseas products from search results BUT it is not impossible. Just clicking Australia Only does not work - looks like ebay want us to be clicking on foreign listings. They ha...

User avatar by • Community Member
  • 1584 Views
  • 9 replies
  • 5 Helpful

Resolved! Receiving a refund after 30 days?

To be fair I feel as though I was just too trusting in the process but I ended up being out of pocket for waiting. I have purchased a camera lens from a seller who at the time did not ship it out in time which lead to me opening up a case. Skip forwa...

User avatar by • Community Member
  • 1342 Views
  • 8 replies
  • 0 Helpful

Misleading post by sellers

Over the last month or so I have had items sent by the seller by Aramex when it was clearly stated in the listing it was to be sent by Australia post. I only buy from sellers who use Australia post because I can usually get my item within 5 working d...

User avatar by • Community Member
  • 307 Views
  • 5 replies
  • 0 Helpful

Can a seller pick up a return instead of me having to mail it?

I bought an item that arrived faulty. The seller has agreed to a return but seems reticent about providing a return label or sending me money for postage. Before I ask ebay to step in, I want to give him the option of picking up the item from my home...

Seller failed to send item after auction.

Auction completed , payment made & seller declined to post item but refunded money. Seller then asked for more money to complete sale in an email message. Reported seller's conduct to eBay but eBay is blind at the wheel & taking no action. Seller pro...

Resolved! Seller cancelled order for Best Offer citing item not working

Hi I recently won a best offer an item where the item was advertised as working (and ironically had a video of the item working). A few days later I got a message from the seller saying"I have some bad news, I got the remote out of storage to ship it...

User avatar by • Community Member
  • 1025 Views
  • 31 replies
  • 0 Helpful

Featured Posts

Top