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Seller Centre has answers you can trust for all your selling questions.

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Seller refused to cancel order

Hey everyone, I purchased a model car that was listed as a pre-sale, and the listing mentions it'll be shipped within 40 days of purchase. I then saw another listing (selling the same model car) where that seller had listed the date and said the item...

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  • 698 Views
  • 5 replies
  • 0 Helpful

Goods order

I placed an order #23-12825-29856 on 18/03/2025 and to date have not received the goods - please reply

User avatar by • Community Member
  • 787 Views
  • 2 replies
  • 0 Helpful

Get insulted by eBay agent

I called eBay customer care as seller to discuss an issue and he insulted and disconnected the call. Is this how eBay deal with customer?

User avatar by • Community Member
  • 261 Views
  • 2 replies
  • 0 Helpful

Seller wants me to remove negative feedback

So I ordered something that wasn't delivered. I followed the procedure after waiting a month or so for it to arriveI received the refund quickly via eBay.So far so good. The seller sent me 5 messages in one day the first one saying "In fact, the item...

User avatar by • Community Member
  • 1022 Views
  • 13 replies
  • 0 Helpful

seller being difficult

Just wanted to come on here to warn everyone to not get on a seller's bad side. This seller was triggered by me cancelling my bid (due to finding the product cheaper elsewhere), and proceeded to verbally harrass me. I then proceeded to APOLOGISE and ...

User avatar by • Community Member
  • 1432 Views
  • 29 replies
  • 0 Helpful

Import duty.

I'm watching an item which is currently jus over GBP100 and Ebay shows it has import fees of GBP 15 +Why do I have to pay this when in Australia there is no tax on 2nd hand goods, GST or import.Just about coming to the end of using Ebay after some 20...

Seller cancelled order citing item damaged or out of stock but listed right away with a higher price

After I had paid for the iMac, the seller sent me a message telling me that there were no mouse or keyboard included as it was the last minute change but there was no such updated details in the description at the time the imac was paid. When I clari...

User avatar by • Community Member
  • 557 Views
  • 4 replies
  • 0 Helpful

PROBLEMS WITH REFUND

G'Day People,Some Time Ago (December) I Purchased a Couple of Replacement Cups for a Ninja 900.When the Items Arrived I Checked them for Condition & Placed Them on the Shelf.(I Left Positive Feedback at This Time.)However When I Went to Use The Items...

User avatar by • Community Member
  • 575 Views
  • 6 replies
  • 0 Helpful

Resolved! Shipping from Poland

I bought an item of from a seller in Poland.The item has been shipped and they provided a tracking number. It was sent via Polish post, last tracking was 27th March, seller said there will no update on tracking once package leaves Poland.They said it...

Resolved! I purchased a Samsung Galaxy S25 Ultra, but it was a fake.

To cut a long story short,The seller responded quickly, saying he didn't know, and is willing to take it back, and give a refund.He's been around since 2020 with a handful of positive reviews. But with this, I obviously now have a trust issue..But I ...

User avatar by • Community Member
  • 4235 Views
  • 20 replies
  • 0 Helpful

How does buyer block a seller

Hi,what are my options to block a harassing and unethical seller, it’s seem to me that sellers have more protection than sellers.

User avatar by • Community Member
  • 346 Views
  • 3 replies
  • 0 Helpful

Major ebay issues

Ebay does not recognize my receint purchace despite taking my money. the seller can contact me but Ebay has no record of it , Paypal has recognized it but every time I try to log a errore I does not recognize me as a client

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