Seller is currently away until (WHEN)?

[Anonymous]

Yesterday's Listing showed that the Seller will be back today.

So I bought.

Today the Listing (new Listing same Item) shows Seller will be back in 14 days time.  This is confirmed by the auto reply that I got.

Is this a new stuff-the-buyers tactic?

I learnt a new lesson today and found another example of why buying on eBay is turning into an ordeal.

Never believe what you read and never assume the Seller will be back when they say they will be.

PS This guy is in Queensland (I in NSW).

Though I get auto replies when I email them, they did reply to my first email offering to REFUND my money WHEN THEY GOT BACK.

[Anonymous]

Nobody said that they are not allowed to go on holidays.

Please keep the content at a mature level.

They should be able to go on Holidays but they also should be able to suspend trading until they get back IF THEY CANNOT ACT IN A RESPONSIBLE AND HONEST MANNER.

[imastawka]

But it's already been explained, how many times?

Things happen beyond a sellers control.

The seller may have only wanted a short break,

but something untoward may have happened.

It's a wait and see, and then file your claim if it

doesn't pan out.

[jensmanchester-australia]

I was rushed into hospital earlier this year due to a medical emergency and didn't have time to notify buyers or close my ebay shop. I was in hospital for a week the first time and then got rushed back the following week.

All my buyers were very understanding of the situation as they realised that sometimes things happen which are out of a sellers control.

[phorum_junkie*]

Me too Jens, fortunately the Fox answered my phonecall from the ambulance so she could email the one buyer who hadn't paid yet to say if they paid there woulld be a delay in posting, she put my store in holiday mode and she ended all my auctions early.  Had I not been able to call her then there would probably have been some unhappy buyers as it was three or four days before I coulld get even limited internet access and over a week before they let me escape.

[digital*ghost]

I'm gonna get my lonely cheese hat on again...

I think the seller should refund if the sudden, extra two weeks is not acceptable to the buyer, since they purchased on the premise the order would be subject to no more than one extra day processing time - if the seller can answer a direct message, surely he can click buttons in PayPal to issue the refund (I'm presuming you paid that way, might be a little different if you paid by cheque or something), and should have at least offered the option of refund now, or process order when he gets back, not refund when they get back. 

Seems like the most logical and fair way to handle the situation to me. o.o

[cherry*135]

I too think enrifos has a valid point.

Sure the seller can have all year off on holidays if they want to. Why keep their listings live though when the aren't home to post the goods? Especially, as they appear to have done here, have extended the time away from their original notice.

This seller has not broken their leg, not in hospital, not travelling to a funeral, they are overseas on holiday.

[cherry*135]

Going on holiday? You can use your Store holiday settings to make sure your buyers don't have a negative shopping experience by buying items and unexpectedly waiting a long time to receive them.

Making your fixed price listings unavailable

Using this option prevents buyers from having a negative shopping experience – in particular, buying items and waiting longer than expected to receive them from you. This feature also lowers your risk of receiving negative Feedback.

[beach_and_home]

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@am*3 wrote:

I too think @Anonymous has a valid point.

Sure the seller can have all year off on holidays if they want to. Why keep their listings live though when the aren't home to post the goods? Especially, as they appear to have done here, have extended the time away from their original notice.

This seller has not broken their leg, not in hospital, not travelling to a funeral, they are overseas on holiday.

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It is a pet hate of mine that sellers leave their listings up when they go on holiday. I hate it !!!!!!!!!

I always hide mine so that no-one can buy anything while I'm away. I really can't believe other sellers think it's ok to leave their listings up and then post things 2 weeks later, or even 1 week later. Ridiculous !!!!!!! Besides the fact that buyers don't always see the holiday message on the listing, it's just bad business practice. If a seller normally posts in 1-2 days, then how can they think it's suddenly ok to post 10 days later? I just can't do it.

So sellers, please hide your listings while your away. We don't want to see them and we don't want to buy them if you're not there to post them!!!!!!!!  rant over.......

[*crikey*mate*]

I have a different perspective on that. I had something on my watch list for quite a while. I had finally saved enough money to pay for it and then the 15% off day made it so much sweeter. I watched his quantities go down from 6, to 5, to 4 (the quantity I wanted) to 3 (PANIC!) 

When I went to buy, my seller was on holidays (I have bought off him before) I was so relieved the items were available for sale, I didn't mind the holiday, and I wanted to get those items whilst I had the money in my pocket.

So holiday mode doesn't worry me.

Different I guess if it is a time sensitive purchase, but mine wasn't.

I paid by PayPal, so no issues if something goes amiss...

[shepherdsrule]

I would agree digi, but did the seller not have 9th July as the return date ??? or was that the amended return date ?

Ah, edited to say just read the last post, and yes I agree, seller should refund now, it is not a difficult thing to do as they are obviously able to access eBay while away, so shouldn't have any trouble accessing paypal to do a refund.

Sorry OP, (and digital ghost) should have read thorugh properly. I would be pretty annoyed if this happenned to me also.