Seller left me positive feedback with negative comment

[33_maggie]

Hi,

Trying to figure out if its possible to remove a negative comment from positive feedback:

I bought and paid for this item: #151681686071, the seller left me a positive rating but in the comment said I didn't pay and was a waste of time.

I've since emailed the seller who said that this was a mistake on their end and I should send a feedback change request. I can't figure out how to do this. I've left a follow up comment on my feedback so people know I did pay (I've got the PayPal transaction as proof).

Where is the feedback change request? Or how do I go about getting this changed? I still have 100% positive feedback, its just the comment on the feedback looks bad.

Thanks

[thesoulofthings]

AFAIK it is still against the rules to leave false-positive feedback.

[digupatin]

It's up to the seller to initiate a change in feedback according to eBay.

• Buyers can contact a seller to suggest a Feedback revision; however only the seller can initiate the revision.

http://ocsnext.ebay.com.au/ocs/sc

[digupatin]

It was a error by the seller (it happens) according to the OP so all that needs doing is for the seller to revise their feedback.

[thesoulofthings]

It is not an error. The seller can't leave that feedback for any buyer.

[digupatin]

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@dannih_85 wrote:

 I've since emailed the seller who said that this was a mistake on their end....................................

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The seller probably uses a batch file to leave feedback and doesn't even look at the remarks they leave for buyers.

[imastawka]

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@digupatin wrote:

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@dannih_85 wrote:

 I've since emailed the seller who said that this was a mistake on their end....................................

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The seller probably uses a batch file to leave feedback and doesn't even look at the remarks they leave for buyers.

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Nope.    Deliberate negative feedback left -

Warning buyer doesn't pay. Waste of time.

Checked sellers fb left for others.  This is the only one

[thesoulofthings]

tbh i did not read the op properly. I am not myself, i just heard James Last died.

[harley_babes_hoard]

TBH if you are just a buyer then it doesn't matter, no one really reads a buyers feedback unless there are issue then a seller may read it. You made it a lot worse by replying to itm as it stands out now.

[imastawka]

And if ebay does revise/delete the sellers fb -

your reply will most probably stay and really stand out