Seller sent me wrong item

[cait_kelee6]

Hi I bought an item that costs 2600 and tge seller sent me wrong item. I sent him a msg about the problem but still got no reply. Should I open a case to return item or should I wait until the seller responds?

[domino-710]

Takes less room.

[*sons_and_daughters*]

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@domino-710 wrote:

Perhaps the OP can get into a Blues Harp next time. 

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Oh lordy, don't give her ideas! I don't think the community could handle it!!!! 

[cait_kelee6]

Seller still haven't refunded me

[davewil1964]

Of course not. They have to get it back first.

[cait_kelee6]

Tracking says it arrived in st leonard at 10.45

 

[countessalmirena]

The harp needs to be delivered to the seller, not just in transit.

The seller (or agent on behalf of the seller – in this case, that seems to be the local distributor Paytons) will then examine the harp to be sure it’s in the same condition as when despatched, and the seller will issue the refund.

You should not be panicking. Did you read the MBG policy page? It will give you the timeframe for the issuing of the refund. In the spirit of wanting you to be informed, I won’t post that timeframe here. Read the MBG policy page; the link had been posted in this thread twice.

[cait_kelee6]

It says at the bottom "1 item received in good order and condition"

[domino-710]

Oh for heavens sake - give them time to open the box...

They have never opened the box - it will be a first for them.

Wine.

[*sons_and_daughters*]

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@domino-710 wrote:

Oh for heavens sake - give them time to open the box...

They have never opened the box - it will be a first for them.

Wine.

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Oh, OK then, if you insist!

[janeababe]

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@cait_kelee6 wrote:

Seller still haven't refunded me

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OH JESUS, SHOW US  MERCY, PLEASE SAVE US!! 
TURN OUR WATER INTO WINE , (and keep it coming, brother! 😉)

🙏🙏🙏🙏🙏🙏🙏

🍷🍷🍷🍷🍷🍷🍷🍷