Seller sold item privately

I was successful bidder on an item this afternoon. I messages the seller to get them to add postage and they have now sent back a message apologizing for not knowing how to cancel the auction as they sold the item for cash this morning. Very disappointing, but not going to give them a hard time. Question is do I have to do anything? Do I just leave the item unpaid?
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Seller sold item privately

You can just let it go and "hide" it in your purchase history, or you could ask the seller to send a cancellation request. If you just let it go you'll probably get emails from eBay reminding you to pay, just ignore them, they'll eventually stop.

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Seller sold item privately

If you just leave it as unpaid you will cop a strike on your acount. Ask the seller to send you a cancellation request, once you get that you can agree to it and all will be ok. if the seller doesn't choose the right option they will receive a defect on their account.

 

 

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Seller sold item privately

The seller is actually the only one who can initiate a cancellation - they will have the option in their eBay sale history, so it will be up to them to do that (if the item remains unpaid and no action is taken, nothing further really needs to be done on your end, as all that means is the seller pays eBay fees for a sale that didn't happen, which is up to them I suppose ๐Ÿ˜„ )

 

If they send you a cancellation request, you may need to indicate via eBay that you received a refund even though the item was never paid for, this is just one of the 'foibles' of the new process, and helps finalise the cancellation - the message you receive will tell you if any further action is required.

 

 

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Seller sold item privately


@harley_babes_hoard wrote:

If you just leave it as unpaid you will cop a strike on your acount. Ask the seller to send you a cancellation request, once you get that you can agree to it and all will be ok. if the seller doesn't choose the right option they will receive a defect on their account.

 

 


The OP will only cop a strike if an UPI dispute is opened. If it's not paid for and it falls off the purchase history page in 60 days, nothing happens except the seller loses their fees.

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