Sellers playing dead

[ethan7278]

Recently I experienced 2 extremely annoying sellers. These sellers don't send any messages and stay doing nothing, even after I sent a couple of messages. 

Usually the buyers get a thank you message immediately and kept updated regarding the process.

About a month ago my car needed struts replaced urgently coz I couldn't drive with broken struts. So I bought struts from this one seller, as the expected delivery date was not bad. But this person didn't do anything until I sent a message 2 days after my purchase and then I almost have to force the seller to ship my order. Thanks to this person, I wasted some hundreds dollars on a rental car.

And now this seller have been playing dead for 9 days since my order was placed. I tried to contact the seller but in vain. I reported but need to wait until 21 Sep so eBay can step in.

It's really annoying. eBay should introduce a new rule that the seller must send a message with the expecting shipping date to a client as soon as the agreed payment is confirmed.

If I need things to buy urgently, I will not buy from eBay for sure.

[domino-710]

Good decision. 

[sandypebbles]

Given that seller has 117 negs in the last month alone, what do you expect?

If you need things urgently, don't buy from sellers with carp feedback 

Simples 

[jellybirddesigns]

Sellers are under no obligation to message buyers and vice versa. Whilst it would be a nice courtesy and I do it for my buyers, there's no requirement. 

It is always better to go by a simple examination of their feedback to give you an idea of whether or not you will even get the things you pay for. 

I can only assume that you are not checking out your sellers feedback before purchasing.

[*sons_and_daughters*]

I never send buyers a message. My handling time is clearly stated and the ETA is given by ebay in the listing. If buyers don't like my handling time, then they don't buy from me. Simple.

[springyzone]

In the old days all this messaging served a purpose but these days ebay has streamlined it completely.

1. The estimated arrival window should have been clearly visible in the original ad.

That is when you can generally expect the goods to arrive. You don't need to ask.

2. Then if you go into the My ebay section, you should be able to see when it is posted, as most decent sellers will mark it. You'll know at least a postal label was generated and usually an item is posted soon after that.

3. For bigger items you'll usually see a tracking number as well so you can track it yourself.

If it is super urgent, you'd be better off going to a real store.

At the very least, check an ebay seller's feedback to try to work out if they are reliable.