Sent faulty Item and can't return for 2 months

[miss-sylvester]

Help!

I've was sent faulty sandals. Brand new but the right one doesn't appear to have any glue in it and is falling appart. Contacted the seller who stoped contacting me after a few exchanges without resloving anything. So I asked ebay to step in who asked me to return the sandals by Feb 21st but I'd brought the shoes for a trip on the othe side of the world and don't have the facities to return the shoes until I return in two months time.
What do I do?

Thanks all

[lm-entertainment]

i think the question any seller would ask is if they arrived in faulty condition, why did you continue wearing them if you were going to return them? no one wants an item returned that has been worn "a few times" by someone else.

also, if you're able to post on the message board - im sure you're able to send / upload the necessary photos of the item. 

[*tippy*toes*]

If it's just the inside, can you glue it? Surely they'd have glue in South America. Even if you are able to return them in 2 months, it's going to be obvious they have been worn. Therefore they wouldn't be returned in the condition they were received, so the seller is not obliged to refund.

[lyndal1838]

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@miss-sylvester wrote:
Thank you can I start that process now? I have pictures showing that they arrived to me in a bad condition bit have worn them a few times ad I auve nothing else with me

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You are really stretching your credibility now.....you cannot open a dispute and keep on wearing the shoes.  They have to be returned in the condition in which they were received, not in the condition they are in after you have worn them for weeks.

And no, you cannot open a dispute now as you have a very limited time in which to return the shoes....I think paypal gives you a week or 10 days in which to post them.

[k1ooo-slr-sales]

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@miss-sylvester wrote:
Thank you can I start that process now? I have pictures showing that they arrived to me in a bad condition bit have worn them a few times ad I auve nothing else with me

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wherever you are, can you source some footwear worn by the locals?  The benefit of this would be that the footwear would be suitable for the locality you find yourself in.

[springyzone]

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@miss-sylvester wrote:
Thank you can I start that process now? I have pictures showing that they arrived to me in a bad condition bit have worn them a few times ad I auve nothing else with me

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Really? You were going to an out of the way spot and only packed one pair of shoes for the whole holiday?

You're kidding me. I find it hard to believe to tell the truth. I suspect you mean you have other shoes but nothing that 'goes with' some of your outfits as well, so you wear these then.

I believe you about the shoes having a fault but if you are going to travel light, you need to check out each item before you leave. Or at least know you can buy a replacement at the destination if disaster strikes.

They have wifi where you are but don't sell shoes in Sth America?

You can hardly expect to wear the shoes for a few months and then get a refund.

And it won't be just a few times you wear them, as you'll be wearing them every day if you really have nothing else with you. And if you do have other shoes/boots with you, then you should be wearing them, not the shoes you want to return.

Not trying to be mean, just trying to see it from the seller's point of view. You have the shoes, you expect to wear them for months while on holiday (even if faulty they are obviously wearable), then you want a refund?

[k1ooo-slr-sales]

springy, if the sandals were in packed luggage and not inspected by the OP before going overseas, I would like to know what they wore on their feet on the plane??????

[brerrabbit585]

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@miss-sylvester wrote:
Thank you can I start that process now? I have pictures showing that they arrived to me in a bad condition bit have worn them a few times ad I auve nothing else with me

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If they arrived in a bad condition why did you take them with you?  If they looked like they'd fall apart then surely you would have taken something else that was less risky.  

@ springyzone...  I once took only one pair of shoes to England for a month's long holiday but I made sure before I left home that they were comfortable enough to wear all day every day and were in perfect condition.  The next time I went I got really extravagant and took one pair in my luggage as well as the ones on my feet.  I also took three spare sets of clothing instead of the usual two.  

[brerrabbit585]

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@k1ooo-slr-sales wrote:

springy, if the sandals were in packed luggage and not inspected by the OP before going overseas, I would like to know what they wore on their feet on the plane??????

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But they said they could see they were faulty when they received them, so they knew when they put them in their luggage that they had a problem.

[miss-sylvester]

Hello everyone,

I don't expect anything for free, I don't want to use some thing then return it, and believe it or not WiFi is something you can get in very remote areas. I have a pair of sandles and a pair of trainers with me. Both a make called toms. Fair trade or there abouts is very important to me and very hard to do so apart from me not knowing a local shoe seller in the jungle I like to make sure I don't weat clothes or shoes made by some person somewhere in bad conditions. These pair of sandles at £50 were a treat and knowing the brand and considering the cost then with so much to plan on the trip I was rushed when receiving them, finishing my job and moving house. It's not down to fashion much as my bag for 2months weighs just 6kg. I'm not wearing them at every opportunity just when an open shoe is needed and the left shoe is in stunning condition making it clear that the right is faulty. I have contacted sole trader directly and can do a store return when I get home. The shoe's aren't fixable or resellable so I can't see what difference usage makes when they'll more than likely just be thrown away when I return them.

Thanks for everyone's help

[designers*n*more]

It's 18 months to open a dispute with Paypal isn't it?