Sent wronng item.

[doodli2011]

Ordered a MCE remote and received a lesser cheaper piece of *rap instead.

Seller says I have to send the wrongly sent remote to have it replaced with the correct ordered item. So I'm suppose to ware the loss of the purchase or send it back to China, and we know what that will cost.

Does this not open the door to a rather good scam ?

Is it correct that to get any results I have to return a unwanted item send by "mistake" to get the item I actually ordered.

I think I will be severely curtailing EBay Paypal purchases if this is true?

By the way, this will the second wrongly sent item in the last few weeks, maybe a new way to increase profits by the sellers?

[foxette-in-sox]

I don't need any help thankyou & still don't understand why you are so concerned with one neg that is just another one of your collection of negs & neuts.

In future,when you need to leave follow ups to negs & neuts,it's not a good look to call 3 people in a row liars & state they're banned.I can't imagine they'd wish to puchase from you again anyway if they've had a bad experience for whatever reason.

Best idea is to walk away,take a deep breath & think about a polite & factual response.JMO 🙂

[gregorycosmo]

foxette-in-sox

i can see why you remain private in this forum

if you lie you are a lier,if you lie you are banned,simple

i call it as i see it

[foxette-in-sox]

foxette-in-sox

i can see why you remain private in this forum

if you lie you are a lier,if you lie you are banned,simple

i call it as i see it

The whole world can see it when you write it in your feedback & the whole world can see the names you call people hence my suggestion to step back,take a deep breath & think before you write a response.

Hope I've been some help to you :-x

[the_hawk*]

If sent the wrong item in a bait and switch situation I think I may be more inclined to open a INR dispute as I haven't received what I ordered.

[janeababe]

Nope, sorry wrong! No feed back has been left on this item by myself.

The seller has 5 negatives mainly for miss fitting camera adapters, hardly a sea of red. Inclined to  a bit of hyperbole do we?

Next time you might try and find out some facts before fir5eing off, just a suggestion, which I'm sure you will ignore.

Ok, it wasn't YOU who left feedback it was the Seller, so on that account~ My apologies!

HOWEVER.... the sea of red dots for past month = 5 negs.
past 6mths = 41negs

past 12mths = 64negs.

a lot of them is for sent wrong item!

but you keep on believing what you want to.
Your little hissy fit doesn't faze me one I-ota!  ;\

[arnl7178]

I've check postage to send it back, actually a dollar more than the item cost.

I think a big problem with eBay /Paypal is the requirement to return a item, I can understand where the right item has been sent and the buyer changes his mind, but why should the buyer wear the cost of a seller  sending the wrong item??

I think not, I think Ebay and Paypal need to make the seller aware if they send the wrong item, they have a responsibility to remedy the problem , not the buyer.

If you purchased an item from an actual store, let's say, it's an ice-cream maker. You buy it, get it home, open it up and find it's actually a juicer. What do you do? You take it back to exchange or obtain a refund.

Do you then ask for petrol money or bus fare? Of course not.

So why on earth, would any eBay seller, who made a mistake, not expect their item returned in exactly the same way? Yes, you pay shipping, but it's like paying for petrol to go and pick the item up yourself from a B&M store.

You have to be reasonable.

[cherry*135]

Not sure if I agree with that arnl. I bought an electrical appliance from a major dept store, 40 mins from where I live. I specifically asked for a stainless steel one and requested the retail asst look in the box to check, which she claimed to have done. Get it home and it was the wrong item. Phoned the store who apologised for staff member and  I was sent a $25 Gift card.

Why should a customer spend travelling time, petrol, parking fees to return an item that was not what was specifically asked for.?

[thecatspjs]

I agree with you OP, if a seller has admitted that they have sent the wrong item then you should not be out of pocket for expenses for return.  IMO they should let you keep the goods and send your correct purchase or reimburse you for post costs to return or arrange collection of incorrect goods and drop off of goods you purchased. 

Not sure about the comparisons to petrol expenses etc, I think that buying from bricks and mortar shops is very, very different from buying on-line, you do not have the chance to inspect your bag to make sure correct goods are in there - on-line you are entirely reliant on the sellers actions to send the correct goods.

[arnl7178]

Wait a minute, I should have clarified.

I was referring to this comment ..

I think a big problem with eBay /Paypal is the requirement to return a item

And what I meant was, of course an item should be returned. I agree that a seller should wear the return cost if they are at fault. A buyer should never be out of pocket in that regard.