on 31-10-2018 05:26 PM
I have just received nasty feedback (altough marked + ) from a seller. I purchased some vintage car parts from them and paid imeaditaely , item was marked as posted a day later with no tracking number.A week later I messaged them chasing the tracking number, no response A few days after the due delivery date i opened an item not received enquiry .Ebay put their funds on hold and i got a response from them quote "you will get it " and tracking number suddenly posted ! Then i get a Nasty message saying "Youre a GRUB and my funds are on hold close the case or ill leave a Neg feedback ". I was going to leave them a Positive as the items were well packed and as described and i had made allowance for the tardy postage time (parcel was sent 8 days after purchase date)
on 31-10-2018 09:26 PM
Well i left him a negative and took the advise and blocked him ,what tipped me over was his response to my last email quote "don't buy from me again" I think he needs a lesson on customer relations selling on ebay
on 31-10-2018 09:30 PM
Hey whats going on ...
@masterstroke.eng wrote:Well i left him a negative and took the advise and blocked him ,what tipped me over was his response to my last email quote "don't buy from me again" I think he needs a lesson on customer relations selling on ebay
left a negative feedback and it hasnt appeared on his profile !
on 31-10-2018 09:31 PM
on 31-10-2018 09:50 PM
on 01-11-2018 08:11 AM
@kopenhagen5 wrote:Yeah springy, I thought a neg but then............items as described and well packed............buyer is happy.
The main thing is getting what one purchased even though a rude seller.
Did the seller post after the case was opened ?
I know
I can be cranky at times.
I'm not normally one to leave negs and I've sometimes done exactly what others here have suggested-not left any FB rather than go for a neg or neutral.
It takes a bit to make me go for the jugular but this seller would have pushed me over the edge, I think.
I guess it is all subjective, especially since the item was eventually received. But I would not appreciate a seller trying to abuse me in feedback like that, when I had done nothing to warrant it. I'd give a neg for the way the seller treated this transaction with lies and aggression.
But feedback is one of those things each buyer has to decide for himself or herself, I guess.
on 01-11-2018 10:04 AM
Yes i called ebay and they reviewed the feed back and imeadiatley removed it ,leaving just the positive and a comment that "feedback had been removed by ebay" success there but still a mystery why he didnt get my Neg feedback
on 01-11-2018 10:17 AM
Have you tried to leave the feedback again? You could also try leaving it again through the US site.
01-11-2018 01:11 PM - edited 01-11-2018 01:12 PM
Try leaving feedback again as tippy has suggested, but if it doesn't give you the option I'd say the seller (successfully) requested that eBay remove the negative score. eBay would sometimes do for the first neg received on accounts that were in good standing, on a case to case basis.