Ok guys. yes, I'm an old dog on eBay and yes, all those things you have told me, well I could tell you and more, but I think you need some more intricate explaining on my part to enlighten you.
I know how to contact eBay but is so fiddley it's pathetic, a simple email address would be so much easier, but I feel eBay is so scared of getting emails, it won't happen, and they will continue to make it hard for the people that support them and keep them earning the millions like they do to contact them when you can't get an answer from the automated and manual sauces that they have devised to make it difficult for its members.
When you go to the returns window you are confronted with several past and present purchases there are photos of the products you have purchased, and you have to select the one you need to return, but in eBays logic they delete all the ones over 30 days, and I wanted one of the ones they deleted, witch wouldn't allow me to move on to the next step, a bummer I suppose.
Now concerned members, this is what happened to make this claim, I wanted to buy from an eBay seller Spares Box a 20-liter drum of transmission oil, now this has happened several times to me before, with spare parts sites on eBay, their add stated the correct wording for the product, but the photo was the wrong photo for that product. when the order went to the warehouse, they just looked at the photo and grabbed the matching product and sent it to me, I had the miss fortune when the drum was delivered, I was sick in hospital when I came home I was very weak and I didn't even look at the drum, this was in April 2024, by the time I was feeling better it was the end of September and I tried to book my car in for service. but they were busy, and it took to mid October to get it in, in all that time I didn't look at the drum of oil I thought it would be right.
When the mechanics come to use it they discovered that Spare Box had sent Powershift transmission oil that is used in plant equipment. WRONG!
eBay just totally blocked me and Spares Box on me giving my details and was totally unhelpful.
Spares Box was great they said a mistake was with the add and they sent me a return label and paid the freight and at the present they are going to issue me with a full payment to my bank.
As you can see members, sometime a direct email address would be better than playing around with all the nonsense eBay throws at you.
As for your comment that this would become a problem, well you can block emails you know if you want to. but don't just do nothing like eBay wants to do were the ones that are paying the money not eBay.
