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on โ07-11-2022 12:56 PM
Ever since managed payments started i keep getting emails saying to update id. I dont own a drivers licence or passport. Now they've restricted my account which is fine because as soon as managed payments started my selling days are over. But now there emailing threatening to suspend account and i wont be able to buy anymore unless i go to the expense of purchasing a passport so i can fill in there id requirements.
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on โ07-11-2022 01:10 PM
Buyers do not need to ID themselves, as far as I'm aware.
It could just be that the system wants to verify you as in case you do decide you want to sell something as you have used that ID for both buying and selling.
You could open another Ebay account just for buying (just need a different email address).
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on โ07-11-2022 03:32 PM
Thankyou i didnt realise you can have more than one ebay account, ill have to that and explain to sellers why i have zero feedback. Its unfair but ive got no other option except pay $300 for a passport just to continue buying on this account ive always had.
I wonder how many others are in this same boat?
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โ07-11-2022 03:41 PM - edited โ07-11-2022 03:42 PM
What is the exact wording on the email in regards to buying?
I would just continue buying under the ID and see what happens.
Whilst you can start another account, there's no point in telling sellers why you have zero feedback. Most of them won't care and may become suspicious and think you've started another one because you give poor feedback or have been suspended for violations.
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on โ07-11-2022 03:54 PM
As mentioned, there is no need to explain
Sellers know that buyers can only get positive feedback so it does'nt a thing if you are'nt a seller too, especially when you're not going to sell again
Sellers also won't know you have another account/what your feedback was there/or if you are brand new to buying on eBay but pointing it out to them may make them question why you are pointing it out to them
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on โ07-11-2022 05:53 PM
In NSW you can get photo id from the RTA (or whatever they are called) and maybe you can use it to get verified on ebay.
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on โ07-11-2022 08:58 PM
I have a photo id card but theres 2 sections you have to place id in. One of the sections only allows drivers licence or passport. I contacted ebay but they couldnt help me
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on โ07-11-2022 09:01 PM
Excact wording is suspended account. I looked it up and that means you cant buy or bid
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on โ07-11-2022 09:29 PM
In your first message, you said they were threatening to suspend, not that they had suspended.
That's why I asked for the specific wording.
Copy the paragraph into a message so we can read for ourselves.
Sellers can get suspended for all sorts of reasons, but it since buyers don't need to provide ID, this makes no sense.
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on โ07-11-2022 09:32 PM
I seem to remember other people putting the number of their ID into the spot for the Driver's Licence number and it worked.
Worth a try in any case.

