I can't believe no one has posted this problem on the Community Discussion Board . . . Thursday January 10th went to pay s seller and low & behold I can't . . . process came up with an 'error message' and it said to try later. Phoned eBay . . . technical error with payment sytem won't allo buyers to pay a seller with more than 3 items . . .eBay said they're trying to fix the problem and try again in 24 to 48 hours.
So, a global multimillion dollar corporation that makes billions of dollars can cause great inconveinence and stress at buyers expense, let alone the issue with sellers who aren't aware of this 'glitch' and may lodge 'Unpaid Item Disputes', and don't have the resources to fix the problem sooner???
Seems to be a one way street here that works for eBay . . . and on top of that there's no messaging service (real time) from eBay to advise either buyers or sellers to TELL them that theres a payment issue 'glitch' etc. . . so where's the "Customer Service" in this picture . . . there isn't any . . . it's BLANK! . . . and at my expense.
Went to request a call from eBay today (Friday January 11th) and the prompt message that came up posted a message that I've exceeded my limit of (1) call back from eBay in one day . . . I called them yesterday, I did not request a
'call back' yesterday and I can't get a call back today???? Go fiqure!!!!
It's no wonder that buyers & sellers are deserting eBay to the competition . . .eBay has failed in this instance to keep a customer happy with simple Customer Service action . . . and it's at NO BIG EXPENSE either . . .overheads are tax deductable in business . . ....which means more profit.
Happy trails . . .
Shatz52
