I'm going to shorten all this so here goes.
Wife wanted a folable trailer, I said they were way too expensive compaired to a normal one.
I decide if I use a coupon code I can probably get her the stupid thing.
I want to be sure a code works, but seller only offers buy it now.
So I contact support and ask if the code will work if I click buy it now as I don't want to pay for it if I can't get it cheaper.
They say yes so I click.
No coupon code box. Told it will appear after I commit to buy.
No box
He says it will appear whe I get the total (including frieght) from the seller.
End chat.
I request total.
Wife rings, I tell her the good news and she's over the moon.
Seller sends total. No box.
I contact support again.
Am told "Voucher code box is always available on checkout."
I say there is no box.
Blah blah blah....then he goes to check more info.
He tells me "the voucher code is only applied on online payments." Gives me a link to read on vouchers, I complain about the advice I was given and he tells me to ask the seller if I can cancel the sale.
Blah blah blah (a lot of talking) He repeats "Voucher box is always available on checkout." which I asked hom to stop saysing as it's not true.
I ask if I can contact someone to complain about this and I have the transcipt and he tells me "I will forward this to our concerned team and strong feedback will be shared with the representative."
Blah blah blah, I'm still not happy he repeats what he's already said and gives me the link on vouchers again. Blah blah blah. He ends chat.
So I'm left without any recourse, and in doubt any complaint will be made anyway.
I can now choose to cancel the order (if the seller lets me) and see my wife cry or flip out on me - I'm guessing both - or pay the extra, missing some other bill. And I get to complain to a message board or to the people I'm complaing about...
Anyhoo, I'm tired - even the short version is long - and stressed out. And best of all this is the second time I've typed this becuase I just got some kind of java error (?) and lost it all. Sorry about the spelling, my head hurts and I don't really care.
