What has happened to my order: 25-10656-40331 ? Was due by 3 November but hasn't been dispatched

[jodeme_7]

garden 3 piece setting

[sandypebbles]

Other members cannot tell you

You will need to contact the seller

Was the 3rd the first or last estimated delivery date? (guess inserted by eBay)

How do you know it has not been dispatched?

Where is the seller registered?

Have they provided tracking?

[countessalmirena]

If the latest EDD has passed, open a refund claim under eBay’s MBG and don’t close it until you have been refunded.

EDD = Estimated Date of Delivery

MBG = Money Back Guarantee

Read eBay’s Money Back Guarantee policy help page. You need to be aware of the necessary steps and the timeframes which are absolutely inflexible.

Another helpful page is the Reporting that an item didn’t arrive help page.