on โ04-12-2014 03:16 PM
on โ04-12-2014 03:20 PM
on โ04-12-2014 04:07 PM
@maranock wrote:
If a seller has something that I really want and feedback percentage of 98 or below I would check the feedback to see what it says.
A seller that does not sell much and seems to have an undeserved negative, and leaves good feedback and responses to others would still be considered for my business.
If interested in a particular item or particular seller check the content of the feedback.
Some buyers leave negs because they feel like it, because they can, because the item didn't come by carrier pigeon - whatever.
This is why I read the feedback content to see if it is a legit failure or just a moody expression on the part of the buyer.
Of course if it is dramatically low for the number of items sold - forget it.
on โ04-12-2014 04:56 PM
100%
there are enough sellers out there to be picky.
If it is a high volume seller, check the feedback first, some sellers have 10000+ feedback and may show only a 98% but looking at the feedback you can see if there have been unreasonable buyers, malicious feedback etc, or if the seller does indeed have a problem.
on โ04-12-2014 05:34 PM
It depends on the type of seller and the volume of transactions. If they are a high volume seller with thousands of feedback then I would not go below 99.5% unless it was something hard to get and very cheap (not very likely), especially check out the number of neuts and revised feedback too.
For an every day seller with only a couple of hundred feedback and a low number of negs even two will drop their percentage way down but I would trust them more than the high volume seller especially if the negs looked a bit harsh and there were no neuts or revised.
on โ04-12-2014 05:35 PM
I feel like 99% is as low as i would go.
on โ05-12-2014 07:36 AM
I think it depends on how much that seller has sold.
If you were new to ebay and had only sold half a dozen items, you could end up with a low % if you struck a real numpty who bought a couple of your items and gave you a neg for what I call 'nothing' reasons. I've seen a few of those in my time, such as people who say 'good' then give a neutral, or who give a neg and say they didn't realise it was so small, it looked bigger in the photo (when exact measurements were given in the listing).
Or the person who once gave my sister and me a positive but said something along the lines of we were a bit slow to post as it took almost 2 weeks to arrive. We replied that this was because the item was not paid for until day 10, then had been posted same day.
If the seller gives a reasonable reply to a numpty buyer, I don't take much notice of a neg.
If on the other hand, some high volume seller has a really great % but buyer after buyer mentions the quality isn't that great or it was a bit flimsy, I steer clear.
So.. maybe I would buy from someone with only 50%, but it would depend on what i thought of the negs.
on โ05-12-2014 11:41 AM
0%
Always happy to give Oz newbie sellers a go if their listings have clear descriptions.
Also happy to purchase from lower feedback sellers that have had their feedback % damaged through one or two difficult or scamming buying pests.
on โ06-12-2014 02:22 PM
If it were an item that I really, really, really wanted, and there was only one seller with that item............ it could be zero.
I'd take the chance but be prepared to lose my dosh......
on โ07-12-2014 10:21 AM
The lowest I've gone is 98.6 I think - but the item was hard to find, not available in Oz and at a good price. I thought it was worth the risk despite 2 recent negs in the 1 month category. My purchase arrived in record time, well wrapped and in pristine condition. Very happy with it!
I think the key is not so much the percentage but the feedback. For high volume sellers that I find with less than 100% - I see how many negs and neutrals they've had recently. If they've sold hundreds of items in the past month but have also racked up 40 negs in the last month I give them a wide berth. Clearly they are not learning from their mistakes. I also look at what the negs are for eg a seller who has a track record of poor packaging and broken CD cases is not going to be on my good seller list, nor a book seller who for some mysterious reason sends the wrong books.
I also steer clear of sellers who write really offensive replies to negative and neutral feedback.