What should I do?

[bonnichi]

I have purchased a book and paid for it the same day, 4/8, and have waited in vain for it to arrive. Today I sent the seller an email asking what the status of the order was, trying not to sound pushy. I have just received a reply stating, "I have not sent it yet."

Just that. No explanation or mention of when he might send it. I am a bit taken aback, by this. I am concerned that if I leave it to drag on too longer I will just lose my money. Should I email back and ask just when he plans to send it, or is there a more appropriate response. I don't want to be unfair, but neither do I wish to lose my money. Any advice would be much appreciated.

[izabsmiling]

If you would like to know (which is fair enough that you do) I would send the seller a polite message asking them if they would please give you an idea of when he/she will be posting the item.

[freightcar2009]

 Did you pay by PP?

If so, you have 45 days to lodge a dispute.  Others will give you far larger details of what to do as I have never had this problem.

I wouldn't mind betting though you are dealing with a dropshipper, who sells things from another companies stock.

 For a book you are prolly getting it from Amazon, who may be out of stock. Chances are the seller can’t give you any more information as they don't know themselves.

[bonnichi]

Thanks for the replies. I followed the advice of the first respondent and have now received the reply that he misplaced the book and is looking for it. He says he will send it ASAP.  I think it is more likely it is a dropshipper as the description said it MAY have marks on it. Well, I did pay PP so I will keep an eye on the calendar from here on in.

[rumplebear1951]

I would be asking him why he has re-listed the book you bought IF it is supposedly unable to be found.

[bonnichi]

To the last poster: you are right. I hadn't noticed that. I don't know why he can't be honest about it. I think I will wait one more week and then do a dispute on it. Thanks for drawing my attention to this.

[davewil1964]

Unless he states his handling time as more than 2 weeks, I would be opening a dispute now.

If he doesn't have/can't find it, he should have refunded you already.

Buy from Aussie sellers who have stock.

'May have marks', the picture is illustrative', any mention of restocking fees, handling times over a week are all indicative that the seller doesn't hold the item.

[rjm6572]

To the last poster: you are right. I hadn't noticed that. I don't know why he can't be honest about it. I think I will wait one more week and then do a dispute on it. Thanks for drawing my attention to this

you have been waiting 17 days already.....i think thats long enough to wait

[janeababe]

Open your dispute now. What are you waiting for exactly?  Please dont let him muck you around any further.
I smell a rat!

[go-tazz]

They are of to a rough start,:O

Just over 100 listings and only three sold on the first run through and they only have one feedback.

They certainly can't afford any bad feedback,B-)