When you win a bid, there is no obvious way to message the seller - just saying

Hi there,

 

Just a suggestion that could make buying on ebay more user friendly:

when you win a bid, there is no obvious way to contact a seller, except through question/answer about product.

shouldn't there be an icon saying "discuss winning bid with seller"?

 

Thanks

Message 1 of 16
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Re: When you win a bid, there is no obvious way to message the seller - just saying

There was no "other".



Message 11 of 16
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Re: When you win a bid, there is no obvious way to message the seller - just saying

Then it has changed very recently....it must be about 2-3 weeks since i messaged a seller through the listing after the item had ended and it was available then.

 

You can still use the Contact Member on the seller's Profile page without going through the ebay dispute process.   (I just tried it on your ID)

Message 12 of 16
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Re: When you win a bid, there is no obvious way to message the seller - just saying

Maybe it varies with the individual user's preferences?

 

I tried contacting the seller by clicking on his/her feedback ranking and ended up just getting the same page. It's very frustrating. I can't think why Ebay would want to make it more difficult to contact sellers. I can, however, understand why sellers may wish to make contacting them as difficult as possible. Unfortunately. I now just have to wait out the process as set in train by Ebay.

Message 13 of 16
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Re: When you win a bid, there is no obvious way to message the seller - just saying

you need to pick the question that has no answers and then it takes you to contact seller.

Message 14 of 16
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Re: When you win a bid, there is no obvious way to message the seller - just saying

I have never had a problem contacting a seller through the item - 'other' link

or through their profile page - 'contact member'

 

Cannot understand/explain why you would be having issues with either.

Message 15 of 16
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Re: When you win a bid, there is no obvious way to message the seller - just saying

I've just checked on several items in my Purchase History, from various different sellers - the "other" option isn't available on any of them, but look at the very first option, after the word "or"...

2015-02-26 13_29_14-Find answers from kolectant.jpg

 

So, it appears to still be there - they've just changed the position and the wording...

Message 16 of 16
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