Why does seller need phone number ?

[beegee5290]

Yesterday I purchased something for the grand sum of $1.49 + $2.50 postage. (buy int now)  It took me ages to complete the Paypal transaction, eventually I seen why, the seller requested my phone number before the transaction was complete.  My question is:  Why does a seller need my phone number, especially for such a small sale?  I could understand if there was a minimum sale amount, but for a whole $1.49?  If I could have cancelled the sale I would have done.  I am not happy being forced to give out my phone number. They have my email address, they could message me via ebay, they have my postal address, I just don't see why they need a phone number for such a small amount.  Maybe ebay need to look at setting a limit of say no phone number  requests, unless an order is of a certain amount. 

[padi*0409]

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@sna-4293 wrote:

eBay does not let members give contact information to one another. By letting sellers require a phone number on listings, they are violating their own terms.

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That statement is incorrect, after a buyer commits to buy an item they can exchange contact details with the seller.

Sellers, if they have an anchor store, are allowed to post their phone number in the listing.

Please don't post misinformation, and please stop dragging old threads up - the person you replied to hasn't been on the boards since 2013 and first opened this thread in 2012.................

[peterbikefreak]

That is incorrect. I contacted a seller on 2.1.24. and asked for a sale to be cancelled because of the phone number request.... he had no idea about this happening. He said it was the first time it had happened. And Ebay does not have everyone's phone number. They certainly don't have mine..... but they keep asking for it. Now why would that be????

[sandypebbles]

The person you are replying to posted over 12 years ago and is no longer here

Maybe it *was* correct in 2012 when the comment was posted 

[kh-syedse]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread, if you wish to continue to discuss this topic.

Thank you for understanding.