Would ebay take action and provide justice as wrong address was supplied to the seller?

gkk_73
Community Member

Would ebay take ownership of their fault ? Wrong address was supplied to the seller(his version)  and I didn't get my product! What's my fault? 

 

Still not sorted out after 1 month.......would take further action if required.

 

Message 1 of 16
Latest reply
15 REPLIES 15

Re: Would ebay take action and provide justice as wrong address was supplied to the seller?

You bought an item. It was posted to the wrong address. Was your correct address on your ebay account and Paypal account( if you paid by Paypal) at the time the sale was completed?

It's not eBays fault. Either buyer had wrong address on their records or seller made a mistake and put wrong buyers address on the parcel.

If your address was correct on your accounts then take it further. Open a Paypal dispute if you paid by Paypal. Item not received.
Message 2 of 16
Latest reply

Re: Would ebay take action and provide justice as wrong address was supplied to the seller?

Have you checked what shipping address you selected in checkout? In your Purchase History to the right of the item click on View Order Details. This is the address that the seller should have shipped your item to.

Message 3 of 16
Latest reply

Re: Would ebay take action and provide justice as wrong address was supplied to the seller?

As stated by bigbricks - your address in eBay is not the one that the seller will automatically send it to.

 

For a seller to get paypal protection they must send to the address listed on the paypal notification of payment.

 

eBay can not change address for you, it is up to you to ensure they are current and to make any relevant changes upon check out.

_________________________________________________________

You can't please all the people all the time, so now I just please myself


Message 4 of 16
Latest reply

Re: Would ebay take action and provide justice as wrong address was supplied to the seller?

For the information of all you covoted members, the address displayed , while I paid the seller was the current one ,and I never recieved the item and ebay .........never cared to contact/empathise/solace/comfort me!

Message 5 of 16
Latest reply

Re: Would ebay take action and provide justice as wrong address was supplied to the seller?

Covoted members ......hmmm

Message 6 of 16
Latest reply

Re: Would ebay take action and provide justice as wrong address was supplied to the seller?

Did you pay with Paypal. If so, did you open up an item not received dispute?

 

Did you contact the seller to let them know your parcel was not received. If so, what did they say?

 

eBay staff don't  change members personal account details such as addresses.

Message 7 of 16
Latest reply

Re: Would ebay take action and provide justice as wrong address was supplied to the seller?

 

ebay .........never cared to contact/empathise/solace/comfort me!

 

OMG princess, see my response to your other thread

 

Learn how eBay works, as I said earlier you are a decent sellers nightmare !

 

 

 

_________________________________________________________

You can't please all the people all the time, so now I just please myself


Message 8 of 16
Latest reply

Re: Would ebay take action and provide justice as wrong address was supplied to the seller?

edit

Message 9 of 16
Latest reply

Re: Would ebay take action and provide justice as wrong address was supplied to the seller?

My BBL has been growing at an incredible rate lately!

Two more buyers added in the last 24 hours alone.
Message 10 of 16
Latest reply