User Activity

I wonder what thie ebay mob is doing. THIs is the second time around ,when i haven't recieved the item and nobody cares about that.Is this the service model they want to showcase to the world? No redressal mechanism, no sort of help from these guys. ...
Would ebay take ownership of their fault ? Wrong address was supplied to the seller(his version) and I didn't get my product! What's my fault? Still not sorted out after 1 month.......would take further action if required.