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Forum Posts

Refund on import tax after returning faulty item?

Hi there, I recently received a camera and had to pay $300 AUD as an import tax (as the item was over $1000). I received the camera and it was faulty. I am now in the process of a return and getting a full refund for the item, however, I will still b...

Seller delaying delivery deliberately

Hi all, I need some advice about requesting a refund from a seller who is delaying delivery. I purchased an item from a USA-based seller on February 5th and received the tracking number on the 7th. Two weeks later, I could still see the item had not ...

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Unsatisfied seller response

I bought 2 canister filters. One was faulty with missing o rings. I notified the seller and they tried to sell me filter attachments that I didnt need. They offered me a $20 refund which I eventually accepted. However, now they wont give me my refund...

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Why do sellers have so long to refund?

I purchased an expensive (for me) item, $600 which was faulty. I returned the item which the seller received on Monday (10/2). I have asked Ebay a couple of times now when I can get the refund. They have told me the seller has until 17/02 to refund. ...

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Resolved! Tax invoices issued by EBay do not show surcharges and eBay is charging incorrect GST

Hi Ebay, firstly your chatbot is absolutely hopeless! Show me how I can chat to your Accounts team? Secondly, by law, you must provide me with an invoice/receipt which shows exactly what I have paid AND this should match with my bank account. I paid ...

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  • 16 replies
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I bought a AZDOME dash camera in May 2024 they gave 1 year warranty, camera not working

I bought a product in eBay. They gave 1 year warranty, before warranty finishes product not working, I contacted eBay and they said contact to the manufacturer. I contacted manufacturer and they said that’s not their responsibility and contact back t...

No reply from seller

Hello I have ordered a tap fitting back in January and still not received and I have sent 3 messages to seller and not recieved a reply. Chloe.. something. Can you please follow up with the seller Thank you Evette

Sellers selling Fake Jean Paul Gaultier Fragrances

Just be aware, many people are getting caught out by sellers selling Fake Jean Paul Gaultier Fragrances coming from CHINA. The bottles look real in the photos with many stating original product. Most of the tins are made from cardboard, the bottles o...

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  • 3 replies
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Resolved! Can I get a refund for an item that was not delivered and is on the way back to sender?

I unfortunately was on a cruise and seller chose aramex which cannot leave on premises, so after 3 failed attempts the item was to be sent back to the seller on Feb 3, I unfortunately did not chase up on a refund until today the 21st when the money b...

Is there any point to Watchcount anymore?

Regular posters, is there any point to Watchcount? The name implies that I can see how many watchers are on an item up forauction, once it has a bid. This function has not been available for months now. It's very frustrating. Or am I the only person ...

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