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Forum Posts
missing items
I live in low housing area and my items go missing
Dodgy sellers
I have been buying stuff on ebay since 2015 and have never had any problems with sellers until this year. I have recently had a number of issues. For example, sellers marking an order as sent when it is not sent - this manipulates the system to show ...
Seller not honoring 12 month guarantee
Hi, I bought a tablet from China ( it wasn't a cheap one either,) last Nov. I messaged them and they said they have 12 months guarantee . I've messaged them a few times buy no reply now. What can I do since it's outside the 180 days time frame to fil...
Have other noticed since the intoduction of eBay owned Orange Connex freight service is terrible
Since the intoduction of this service items arrive in Australia and then can spend weeks (more than a month) sitting in storage before finally being forwarded on. I now will not buy from a seller who uses this service. I am changing to Aliexpress whe...
item returned to seller but seller did not refund postage and Ebay state case closed
I bought an item that was incorrect and seller agreed to a refund. Asked me to initially pay for return postage but never paid and stated as an excuse they never received photos of return shipping label and thus haven't paid for the reurn and Ebay cl...
Seller not responding
Hi been on EBay 15 years as buyer and seller purchased an expensive item 7 days ago from new seller the tracking number seller gave is not traceable and Company are saying the seller has not dropped off parcel Contacted Seller numerous times they hav...
global shipping program is MAD!
I can't be the only one who feels like the global shipping program is wildly expensive. Shipping from the states has always been expensive but it's starting to get ridiculous. If the seller doesn't enter the exact size abd weight small overages resul...
Courier tracking says item delivered ,but no sign of it,what can i do now?
I live on a quiet property 5 klms from the town center Outer Melbourne suburb .I received an email from the courier to say that the item I ordered was delivered Monday 11 July late afternoon. Normally the couriers drive down our drive way to the hous...
Resolved! Item Location in Advanced Seach doesn't have my Country?
When I go to the search bar as a buyer looking for clothes or whatever, there's a button at the top that says 'Shipping' I used to be able to click 'Australia Only' OR 'Free International Shipping' but now it ONLY says 'Free International Shipping. I...
Resolved! Global Shipping Program - Mail Forwarder Address listed on confirmation email
I recently purchased something from America which is being sent through the Global Shipping Program. I got the confirmation email that it's been sent today, but where it would normally list my address under "Your order will be sent to:" it instead ha...
Empty envelope and incorrect tracking
Hi, I am a little rusty in how things work! I purchased an item on the 3rd and received an empty envelope. They also uploaded a tracking number, but there are no details in either ebay or Aust Post. I need to open a case, but there is no option on th...
Please can anyone help?
A week ago i purchased a twin pack of my favorite pre workout. When I recieved the package there was only 1 tub sent to me. I messaged the seller with photo evidence explaining he only sent one tub and he replied immediately saying he'll get back to ...
Resolved! being forced to buy products outside Australia due to layout and search algorithm
Disappointed at ebay site for forcing me to buy products outside Australia due to there layout and search algorithm. I find it so hard to buy in australia, I get items come up from all over the world with lengthy posting times from China or over pric...
Resolved! Item not purchsed through ebay, suspected scam
I have an item on my Paypal activity, that says it was an ebay purchase, but it was not.I suspect it is a scam and want a refund through paypal,I can email you the detailsThanksTony
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