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Useless consumer service centre

It took literally 55 minutes and 3 different Assistants to tell me to "ask for an invoice". When I complained that they were inept and frustrating, they just terminated the chat. I really think they should compensate me for my time. Last time I buy a...

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  • 210 Views
  • 6 replies
  • 0 Helpful

Workaround for buyers with a PO Box and shipping issues

For those buyers who have problems with sellers who will not ship to their PO Boxes, there is a workaround called PO Box Plus. In essence, you need to sign up as it is an additional service, but what happens is that instead of checking out with "PO B...

Disappointed with lack of item descriptions

Anyone else finding the descriptions of items to be less than helpful? Eg - looking at irrigation products, 50 pack of sprays/sprinklers has pictures of 3 different versions, no mention of difference in product !!! Cannot contact eBay to query this -...

Resolved! Does not post to PO box

Have noted I'm not the only one to have problems with a seller not making it clear that they will not send/post to a PO box address. I live in a rural area with no AusPost delivery so have a PO box in the nearest town. It is my only available postal ...

eBay unsolicited emails annoyed

I'm now receiving unsolicited eBay emails of any item I look at on their site that are not in my watch list, this is unconscionable email marketing spam conduct, I'm so annoyed, what can I do about it?.

User avatar by Community Member
  • 325 Views
  • 10 replies
  • 1 Helpful

Buyer beware

I bought a complete kitchen on eBay. It was expensive. I then spent a day organising people to help me dismantle it, transport it and reassemble it. I entered into a contract to sell it and install it. I spent hours measuring and planning. The seller...

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  • 1393 Views
  • 61 replies
  • 2 Helpful

Seller accepts order to PO Box but carrier used by seller did not deliver. Now Items are lost

Seller accepts order to PO Box but carrier used by seller did not deliver. Now Items are lost. They have not been found by carrier after a week. Can I ask seller to replace them or should I wait longer.The carrier is having Covid staff shortages. Con...

afterpay

Please let me know how to use afterpay AFTERPAY10The error message: To use this code, please select the Afterpay payment option. I am new to afterpay, pls let me know how to use it. Thanks!

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  • 124 Views
  • 3 replies
  • 0 Helpful

Face Shield /Mask

We purchased Face Shield / Masks in good faith it had an Ebay heading at a cost of $44.76 and they are not suitable we have tried to contact Seller but only has address Chullora NSW 1405 have tried by sending message to Ebay but they said there is no...

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  • 248 Views
  • 5 replies
  • 1 Helpful

How to see unpaid strikes on account.

OK, I'm getting really annoyed with EBay's secret information on strikes. Long story short, I recently received 2 unpaid strikes from a seller because they told me I could wait until the last auction and then request a combined invoice. Trouble is, t...

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  • 1833 Views
  • 12 replies
  • 0 Helpful

Purchase of Ring 9/11/2021

On the 9/11/2021 I purchased a Black Diamond Ring Ref 0*22-07829-97789 for a Christmas Present. Unfortunatly the band broke. We have been advised by a Jeweller that the band suffers from perosity which means that there were air pockets in the 9ct ban...