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Seller Centre has answers you can trust for all your selling questions.

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Ebay help and Support

I have been a seller and Buyer on Ebay for many many years both in the UK and Australia. Ebay Australia seems to be getting worse at supporting their customers against poor and untrustworthy sellers from overseas. I now feel that they just are not in...

User avatar by • Community Member
  • 318 Views
  • 3 replies
  • 0 Helpful

Re-packaging by eBay

I buy a vintage item from the seller. He carefully packs the internal items in bubble wrap. He then wrapped the vintage box in bubble wrap and then boxed for shipping. EBay then received the item and took all the bubble wrap off and chucked the vinta...

User avatar by • Community Member
  • 580 Views
  • 9 replies
  • 0 Helpful

Seller Refused Future Orders After Feedback

Dear eBay Team, I left negative feedback for a seller because I received a notification saying my order was delivered, but I never received the item. The seller asked me to revise my feedback, and I replied that I would do so if I received the item o...

Am I being scammed? Seller sent cheap item and is now desperate for me to close my eBay case.

I'm hoping to get some community confirmation on what feels like a textbook scam. I basically bought two Hue light bulbs at a great, almost too good, price. The seller's profile had a red flag in that they signed up back in 2012, only had about 74 to...

Longines Watch and mobile phone

Longines Watch purchased for $485 even wearing the first day it stop plus running 6 minutes slow every 24 hours I took the watch to a watchmaker and it was advertised as swiss movement not cheap Japanese movement The watch maker said the watch is a t...

Resolved! An item I purchased 8 months ago has been itentified as unsafe and could cause electric shock

I purchased an electrical item 8 months ago. A small portable sewing machine. I have used it once but put it away to use at Christmas time to make things. I received notification this week from ebay that this item poses a severe safety risk and could...

Paypal and afterpay are no longer working for my purchases.

Paypal and afterpay are no longer working for my purchases. Go through all the usual steps only to be taken back to checkout with the payment pending in bank account but purchase not showing in my purchases. Paypal less than helpful saying to use alt...

User avatar by • Community Member
  • 393 Views
  • 8 replies
  • 0 Helpful

Post edited? Who else has had this done?

My first post was edited, and I can understand why, but when things go wrong, and you need to spend much of your day finding out how to contact eBay and how to resolve issues, most people would do what I did.It isn't just eBay that is treating us so ...

User avatar by • Community Member
  • 197 Views
  • 2 replies
  • 0 Helpful

Seller has only refunded the item cost, not the postage cost

Purchased a book, got sent something else with a page showing it was meant for someone else. Contacted the seller about it. Seller has refunded the item cost but not the postage (international postage). Have contacted the seller about it but they hav...

User avatar by • Community Member
  • 371 Views
  • 9 replies
  • 0 Helpful

Dodgy sellers and ongoing flaws in the system....

Recent exeriences that I made and which were confirmed by friends and family members made me post here.The reason is the increasing amount of sellers trying to take advantage of unsuspecting buyers.Ebay introduced a better buyer protection and in som...

Resolved! item received damaged when opened SD card 256

I have purchased and received a 256 SD card and when opened it has plastic all over the contacts, I have tried to do a return and that form on eBay needs pictures, I have pictures but the return page will not accept my pictures how can i get my pictu...

User avatar by • Community Member
  • 183 Views
  • 2 replies
  • 0 Helpful

Superior Auto Parks/ Superior Automotive

BEWARE. This a very unprofessional. They take your money for parts they do not have in their possession. It is almost 12 months on, and although promised, I still have not received a refund. They are impossible to get a hold of and they will not retu...

User avatar by • Community Member
  • 230 Views
  • 4 replies
  • 0 Helpful

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