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Seller Centre has answers you can trust for all your selling questions.

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Help needed -

Yesterday my friend made a purchase (as a guest). She listed a post office box as her address. This morning she received an email advising the couriers do not deliver to post offices and she needs to provide a street address. when she clicked on repl...

User avatar by • Community Member
  • 257 Views
  • 3 replies
  • 0 Helpful

Can't buy and can't contact seller

Hi, I have this problem:I want to buy an item from the seller (I have already bought from him once in the past) but when I click on Buy it now button, this message appears: "The seller isn't accepting bids or offers from you."I immediately thought th...

User avatar by • Community Member
  • 1595 Views
  • 12 replies
  • 0 Helpful

Resolved! why can't I leave feedback for all items I purchase

Some items I purchase don't allow me to leave feedback. One in particular is a bad service seller with a feedback of 99.5% but there is no link to leave them feedback on my bad experience.

missing items

I live in low housing area and my items go missing

User avatar by • Community Member
  • 626 Views
  • 9 replies
  • 1 Helpful

Dodgy sellers

I have been buying stuff on ebay since 2015 and have never had any problems with sellers until this year. I have recently had a number of issues. For example, sellers marking an order as sent when it is not sent - this manipulates the system to show ...

Seller not honoring 12 month guarantee

Hi, I bought a tablet from China ( it wasn't a cheap one either,) last Nov. I messaged them and they said they have 12 months guarantee . I've messaged them a few times buy no reply now. What can I do since it's outside the 180 days time frame to fil...

User avatar by • Community Member
  • 10373 Views
  • 21 replies
  • 0 Helpful

Have other noticed since the intoduction of eBay owned Orange Connex freight service is terrible

Since the intoduction of this service items arrive in Australia and then can spend weeks (more than a month) sitting in storage before finally being forwarded on. I now will not buy from a seller who uses this service. I am changing to Aliexpress whe...

User avatar by • Community Member
  • 2618 Views
  • 19 replies
  • 2 Helpful

Seller not responding

Hi been on EBay 15 years as buyer and seller purchased an expensive item 7 days ago from new seller the tracking number seller gave is not traceable and Company are saying the seller has not dropped off parcel Contacted Seller numerous times they hav...

global shipping program is MAD!

I can't be the only one who feels like the global shipping program is wildly expensive. Shipping from the states has always been expensive but it's starting to get ridiculous. If the seller doesn't enter the exact size abd weight small overages resul...

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