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seller cancelled order without sending or refunding

about 6 months ago i ordered an item from a seller from long beach CA. the seller did not send it or a while so after about a month i contacted them to ask if there was an issue. they said that USPS could not ship to australia at the time, so i decid...

User avatar by • Community Member
  • 501 Views
  • 9 replies
  • 1 Helpful

New PayPal currency option

I have something I'd like to buy from the UK and I noticed something new. When I went to the checkout and clicked PayPal I had the option 'to pay in the currency of your choice' - ie AUD or GBP. I sometimes buy collectables from the UK and less frequ...

User avatar by • Community Member
  • 500 Views
  • 2 replies
  • 0 Helpful

Lost item not delivered

Dear Sir/madam, my name is Lee & on the 24th March I purchased the DVD Mississippi Burning from your company. can you please confirm the following order, which was sent to the wrong address? Are you able to please locate the item and send it to the c...

User avatar by • Community Member
  • 302 Views
  • 4 replies
  • 0 Helpful

How do I change the currency for purchase?

When buying from a seller in another country, I want to buy in the currency of the seller. How can I change ebay / Paypal to NOT convert to my currency?

User avatar by • Community Member
  • 9013 Views
  • 15 replies
  • 0 Helpful

Fake Australian sellers

Maybe it's just me, but when are eBay going to do something about sellers in Asia claiming to be in Australia! If I want to be something directly from China I'll do it, but when I put the Australia only filter on and I have to check every sellers det...

User avatar by • Community Member
  • 15372 Views
  • 111 replies
  • 46 Helpful

Listing items that sellers do not have??

Hello to all, Just wondering whether or not sellers are allowed to list items that they do not have in stock. Also can they list items that are on back order that are not available anymore????

Resolved! Bid retraction

If a buyer retracts a bid, is he/she obliged to give a reason and is that reason public?

User avatar by • Community Member
  • 2641 Views
  • 20 replies
  • 0 Helpful

Obvious triangulation scam on Ebay continues to happen & Ebay refuse to give me a refund

I expect that this post will be removed by Ebay.....I would appreciate your feed back as victims of these scams. I am $92.50 out of pocket and Ebay refuse to give me a refund. I purchased dog food worth AU $92.50 from Ebay vendor. The goods were deli...

Receiving items from China I never bought or bidded for

A month ago I received a parcel from China containing a pr of fake Gucci women's sunglasses & today two more parcels from the same "company" containing identical fake Gucci ties. Ebay said they no seller by that name.Nor was a payment made to them in...

Return Fail

Purchased items from China seller Nov 26 2021, arrived Jan 13 2022. Sent items were incorrect, seller accepted return, received msg that seller cannot send return postage envelope, paid for Austpost return, $23.40, items cost $ 36.19. Item arrived Ch...

eBay managed payment and return case issue - just a warning

In the case this information may assist others I thought I'd document a "different" scenario I've experienced since the new eBay Managed Payments and Return processing has been brought in.I purchased a new item which was received and required signifi...

User avatar by • Community Member
  • 473 Views
  • 4 replies
  • 2 Helpful

Resolved! Moral and Ethical Position required by EBay for unsavoury selling practices eg PlayStation5

Like many people I am dismayed by the PlayStation 5 situation - we can't buy them at retail from stores but can buy one straight away on eBay with 100% markup.I read the latest statement by eBay on this which in a nutshell was 'the practice is not il...

ebay taking long in reviewing my case

i bought an item with ebay and the seller did not send my item nor did he respond to my many messages so i opened a case with ebay and sent a message through them to the seller on sep the 6th. he didnt reply by then so on sep 12 ebay gave me the opti...

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