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Double billed from buying an item

I bought a phone off ebay and was double billed for it, it shows up in bank statements and I have tried to message the seller, they have said they don't handle payments. Do I take this up with ebay or do I take this up with the bank? It only shows th...

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  • 192 Views
  • 2 replies
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Order not delivered by the Seller

Hi All, We are seeking help from the community. We have placed an order with ebay (the seller ) for two lots of Table tennis balls some five months ago. They have been saying all sorts of excuses and that they will deliver every time we enquire. This...

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  • 963 Views
  • 24 replies
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Item refunded however finally arrived

HiI opened a case for an item as it never arrived (50+ days and the DHL tracking was stalled). Communication with the seller on the case was fine. Seller agreed to place an enquiry with the DHL and we both waited. I never asked eBay to step in, then ...

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  • 395 Views
  • 5 replies
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Resolved! I have asked eBay to step in for a return and they keep extending the sellers time to send the label

I purchased masks listed to be sent from Sydney, AU. Soon after my purchase I looked at my order only to find that the ones I purchased had been changed to a cheaper completely different unbranded one.Seller also changed the listing description and t...

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  • 1464 Views
  • 14 replies
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Beware of pre-order scams

If you are a hobbyist who collects PVC statues, action figures, transformers, or other toys, please be aware of pre-order scammers. These scammers will have a very good reputation with ebay, many with close to 100% positive reviews, because they do i...

No notification .

Paid for a product on 14 dec, still have not received any notification of my purchase, unable to contact eBay regarding this matter, have I been scammed?

Message when trying to buy

Hi, Today when I try to buy an item I get this messageAccess DeniedYou don't have permission to access "http://pay.ebay.com.au/rxo?" on this server.Reference #18.85f23717.1639807526.1766da9f Could someone help please?

Resolved! Unresponsive Seller: Help?

I'm based in Australia, as well as the seller. The seller has plenty of reviews and been around since 09 with 100% positive feedback! The feedback consisted of 'Really fast! Great communication! Great seller!' So... I spent $55 on a figure for a frie...

embargo restriction

Hi,Does anyone know if Australia currently have embargo on cargoes from pakistan? I ask because I've just recently ordered a large harp from pakistan but just before the date the seller promised to ship the item he msged me saying that his airline no...

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  • 271 replies
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Service Escalation

Hi, does anyone know how to escalate a service issue with the help desk. I have been trying for the past few months, every time I would speak to someone they say it will be escalated but when I contact the help desk again they either look at the wron...

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  • 882 Views
  • 7 replies
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Speak out game

I ordered this game which has just arrived, it was advertised as having 10 mouthpieces and the one I have received has only 5! It does say it on the box but this is not what I ordered! Not happy

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  • 518 Views
  • 6 replies
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Scam Seller selling items he does not posses and has no intention of delivering upon

01 Dec, 2021 purchased item from seller who has failed to post purchased product. 15 Dec 21 made contact with seller asking why item has not yet even been posted. 16 Dec 21 FINAL DATE OF DELIVERY replies and tells me they do not have product in stock...

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  • 1326 Views
  • 18 replies
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