Buying

Ebay's standards

I’m leaving Ebay due to their unsatisfactory reponse to my complaint that an ad was offensive and encouraged illegal behaviour. It was for a dashcam, but the accompanying photo was of a girl undressing: it couldn’t have been taken from a car’s dashbo...

eBay lied about refunding me twice!!

How should I deal with? eBay has twice lied about refunding me. I asked them to step in and was told to sort it out with the seller. The seller got my money and the item returned to him and yet I have nothing after 7 months I’m concerning all options...

Where can I ask for sellers name and address for Australian Consumer Law complaint?

Where can I ask for sellers name and address for Australian Consumer Law complaint? The existing community discussion board discussion on the topic announces the only prior link is now defunct the goes on the offers alcoholic drinks and obviously an ...

Resolved! ebay customer support phone number

Does ebay still have a phone number you can call them on in Australia?

Hi,I found an item for sale on FB marketplace, would eBay become involved with the sale & payment?

This is the message I received: Before leaving I had prearranged the deal with eBay I chose to hire them to take care of the whole selling process as I cannot leave the military base. The delivery process will be managed by me.I think I can have it t...

Options for item not received, paid by bank transfer

Hi there,I'm an Australian buyer who bought a mobile from a fellow Aussie on ebay. The item is quite costly ($1.7k) and she was only able to accept bank transfer as payment.Subsequent to payment, it took her a week before she finally sent a message s...

Resolved! Purchase Toyota Prado through Ebay Motor

Hello One person posted sellingToyota Prado on Facebook. She told me that she has military deployment so she arranges with Ebay to deliver car to my house for test and inspect for 5 days. She told me that only Iconfirm purchase, Ebay will release mon...

Full version of item description

Hi alli just purchased an item from a store seller with multiple same items. The item was described the same on their own website. After i purchased the item i checked back later for postage details and i discovered that the item description had chan...

Resolved! Click and collect!

Can you change to click and collect once you have brought an item and it hasn't been sent yet?

Resolved! How is it that sellers are allowed to put lower price on product description

and ask you to choose a color, the price is suddenly increased? as they are actually selling another item not in the description for the lower price?It has to be a form of false advertisement. I know its a gimick to get you to have a look at their si...

Resolved! Beware of seller

I have bought 2 kids smart watches, a blue and a pink, for a total of AUD$121.42 after discount from seller REMOVED on ebay on the 27th of November, 2020. Upon arrival, the pink watch's battery does not hold its charge as compared to the blue watch. ...

How do we get refunds for items that haven't been delivered?

I've had no luck when it came to messaging (what I feel was a robot) eBay for the money back guarantee and I was just told the same thing over and over, however, when I go to report the item it will only give me items that I have either just purchase...

Why are there so many fake Michael Kors bags? I'm just disgusted,the majority are knock offs. Grrr.

I understand there is no authentication process, but surely there could be a uniform requirement for upload photos - that the base of the bag must be included. Not that that will prevent it but it's really widespread. It's hard for buyers to beware. ...

Resolved! Complete payment of item to have to complete payment again a few hours later.

Hi, New to ebay and have been making a lot of purchases over the last 3 months. First problem I've had with payment and I hope someone might be able to assist as I've done all the recommendations from Ebay. As per a normal transaction I won an item h...

How to report to eBay for seller practicing underpayment postage

I got into dispute with a "shonky" seller. I just found out from seller's negative feedback section that the seller blantantly & knowingly sending parcel with underpaid postage cost, then buyers are forced to pay the differences. Naturally for me, wh...

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Ebay's standards

eBay lied about refunding me twice!!

Where can I ask for sellers name and address for Australian Consumer Law complaint?

Resolved! ebay customer support phone number

Hi,I found an item for sale on FB marketplace, would eBay become involved with the sale & payment?

Options for item not received, paid by bank transfer

Resolved! Purchase Toyota Prado through Ebay Motor

Full version of item description

Resolved! Click and collect!

Resolved! How is it that sellers are allowed to put lower price on product description

Resolved! Beware of seller

How do we get refunds for items that haven't been delivered?

Why are there so many fake Michael Kors bags? I'm just disgusted,the majority are knock offs. Grrr.

Resolved! Complete payment of item to have to complete payment again a few hours later.

How to report to eBay for seller practicing underpayment postage

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