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Seller Centre has answers you can trust for all your selling questions.

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Am I entitled to a refund on postage charges for a faulty item

Brought a top with $4.85 postage. It arrived and has several holes all over it and a few stains. Informed seller and sent pics and was told that they could refund me half the price of the top and I could sew the holes up myself. I told them I was unh...

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  • 616 Views
  • 4 replies
  • 0 Helpful

Paypal not working ?

Bought stuff from ebay last week and it took 24 hours for the paypal payment to go to the buyer.Now paypal wont let me in..Anyone else have probs or knows whats going on? cheers.

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  • 610 Views
  • 2 replies
  • 0 Helpful

Changing Feedback

I recently bought a microphone and in error entered a neutral review. I would like to change it. But How ???

A seller has left me positive feedback with a negative comment. How do i report it?

There used to be a button to report eBay sellers that did this, now every single link just sends me in loops back and forth from my feedback page. Why is this happening??? And how did this scam artist manage to remove my totally justified feedback ye...

Ebay, new auto spam.

I never receive watch notificattion because I have that pref set to 'none'. But suddenly after watching an item I receive an email telling me that there is one bid on my watched item and that I'm receiving the email because I am subscribed to recieve...

User avatar by • Community Member
  • 547 Views
  • 4 replies
  • 0 Helpful

Resolved! No Tracking Number on Order

What do you do if your seller does not give you a tracking number?

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  • 7298 Views
  • 8 replies
  • 0 Helpful

what to do now ?

Hi , I won a auction and Paid with paypal straight away , its been 4 days and the seller still has not accepted the paypal payment ,I have messaged the seller twice and so far no replies Not sure Why a seller would not accept payment ? maybe they did...

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  • 981 Views
  • 11 replies
  • 0 Helpful

Resolved! Bad buying experience. Nasty retaliation feedback comment by seller.

I have had a bad experience with an eBay seller. Please bear with me this is a bit of a saga. I purchased a perfume total cost with shipping was $72. The perfume was shipped in manufacturers packaging (thin cardboard) surrounded by bubble wrap and pl...

Resolved! Item listed but doesn't exist.

I bought a CD which was listed on Ebay then lo and behold got an email from seller the following day to say that it was either sold out, lost etc. Payment was refunded.

WARNING

RAV 4 2003 2005Toyota Australia has recalled more than 181,000 cars over concerns customers could be harmed by faulty airbags.The sweeping campaign takes in several popular models including the Corolla, Yaris and Echo hatchbacks as well as the RAV4 S...

User avatar by • Community Member
  • 525 Views
  • 3 replies
  • 0 Helpful

A buyer in UK is using my email address....

a few months ago, i got emails saying WELCOME TO EBAY, blah blah, AND another email, saying congratulations on your purchases blah blah, AND another email, PAY THE SELLER NOW blah blah AND i got an email from the seller asking WHAT COLOUR DO YOU WANT...

User avatar by • Community Member
  • 1084 Views
  • 12 replies
  • 0 Helpful

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