eBay Help
Buying
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Aussie Seller News: April 2026

Sell and grow with confidence using new tools and protections.

Play Pause

Forum Posts

Start a conversation

Has anyone used the CAUXMAS13 code?

I received the offer for 10% off one purchase, to be used by the 31st of December.It is attached to the ID that received the email regarding the offer.My question is: has anyone used it for a multiple purchase on a single BIN listing?Does the discoun...

I have noticed that no item descriptions appear under the feedback for a seller. Is this normal?

I am checking out the feedback for a seller and noticed that there is no item description under each feedback. This is the first seller I have noticed this happening for. Is this a new change from eBay? I just want to make sure. There is nothing shon...

Postage more than stated in item description

Hi,I recently purchased a item, paid for said item, only to recieve a email from the selling telling me that postage was going to be an extra $30 to ship to my area.I wouldn't mind paying that if he asked for a quote to ship to my area in the descrip...

Resolved! Is Pre Paid Satchel ok with payPal for return of item?

Hello E1, PayPal have asked me to return my INAD and I am wondering if using a C & S Pre Paid satchel will be ok, It is only $6.95 ( much more than paying over the counter at AP ( Sorry local post office owner guy ).I am going to be out of pocket som...

User avatar by • Community Member
  • 812 Views
  • 5 replies
  • 0 Helpful

No commmunication from the seller for a damaged item

Despite allowing (too much!) time for the seller to offer a solution to the problem, none was forthcoming. Unfortunately, I went over time as I am a person who hates conflicts.BUT, the seller ignored my messages. The item was smashed beyond repair in...

User avatar by • Community Member
  • 348 Views
  • 3 replies
  • 0 Helpful

all in one pond filter, pump, uv light

beware of a certain hong kong seller selling all in one pond pump filter uv light. i purchased one from him and it only worked for two weeks. i contacted him and he assured me he would send me another but that as i wasnt paying for postage this time ...

User avatar by • Community Member
  • 482 Views
  • 5 replies
  • 0 Helpful

returning items by post

What is the correct protocol to return an item. Mark it return to sender at post office or rewrap it and then pay for postage yourself. Dont some sellers have a return permit which they issue to you?

AVOID!!

I have been using Ebay for years as a buyer, (and occasional seller), and nearly every purchase has been at least satisfactory. That is until recently, when I purchased a counterfeit "genuine" HP laptop charger (for a premium price), from an unscrupu...

User avatar by • Community Member
  • 1007 Views
  • 5 replies
  • 0 Helpful

Resolved! unpaid case now open against me

HII won an item paid straight away through Paypal, the seller then refused payment 3 days later and Paypal refunded my money.He also cancelled my other bid on another item he was selling and removed all listings.Another seller left a neg for the same...

Item not received.

I purchased 3 items from a seller in Hawaii, on the tracking number it says the parcel departed sort facility Honolulu on Nove 23rd, then it says it arrived and was processed from P&DC HOnolulu on Dec 9th.It has not arrived yet, I have received other...

User avatar by • Community Member
  • 791 Views
  • 5 replies
  • 0 Helpful

Featured Posts

Top