Why is eBay protecting sellers that are actually breaching the ebay policies?
I left 2 recent bad feedbacks due to sellers doing the wrong thing both times.
1 Australian seller drop shipping from Vic when saying item was located in NSW, 7 days after I purchased I emailed them asking for a tracking number, they had advised me within 90 mins that the courier had never even picked up the item and they were investigating it.
So then I get the story of here is your tracking number and C19 something something delays.
I asked them to cancel the order but they advised me they had given me the wrong tracking number and that the item had just been picked up for delivery. When I explained to them, they had cost me 10% discount due to paying with Afterpay and eBay providing a 10% discount promotion, I had waited 1 week for nothing and this is when the promotional code had appeared.
The response I got from the seller was, nothing to do with us, it's between eBay and Afterpay. So I paid an extra $40 for an item and waited 9 days for delivery for get this, an item that was 30 minutes away from me.
You could imagine my dismay so I left bad feedback, guess what, eBay removed it, why?
The seller has misrepresented the item, had not even sent the item after 7 days then tried to blame C19 for delivery times. eBay protects these sellers?, to make matters worse, I contacted eBay support and was told such a convolution of diatribe.
I was told eBay had my back?, was I speaking to a OG?, what type of conduct is this?
eBay is protecting these sellers by having my honest feedback removed?
This is not an issue as I left a Google review regarding this but I want to bring it to the attention of eBayers that eBay is indeed skewing reviews in favor of sellers.
Another seller 2 weeks after purchase still did not have item so i asked for a refund, China seller and wants me to be patient as drop ships from Australia, item should have taken 3 business days at best, 5 at worst but in the 7 emails asking for a refund I was continually told to be patient and go and check the mail box again (all emails in the same day)
Negative feedback was again removed, why? The seller wasn't even a powerseller, they had less than 300 transactions but eBay removed my feedback due to being honest and not abusive?
eBay has jacked up its sellers fees, double dipped in paypal fees, and now protects the sellers that rip off buyers?
I recently sold 3 items on eBay, I got hit with extraordinairy fees that I will no longer sell anything nor buy due to eBay and the way it has no interest in helping individuals who have good track records.
FYI my account is 10 years old and has 476 positive transactions as a seller/buyer, I don't think ACCC will look to kindly on eBay's silencing of honest feedback for sellers that are rule breakers.
This is almost fraudulent activity which enables bad sellers.
Why do you alienate the people who make you money eBay?
