on โ25-03-2015 07:29 PM
Bought an item today at the cost of 20c and I pretty damn sure the listing was free postage. However I am now being charged $21.84. It is a quite small and light item there is no way it is going to cost that to post even from the US. Do I have any recourse other than to suck it up, pay and leave scathing feedback??
on โ25-03-2015 08:54 PM
The coupons show free postage for me if I change the country to US. The t-shirt says $3.99 and the Uniden thing comes up as $9. I better remember to change it back to Australia, else I'll wonder why I'm suddenly seeing obscenely high postage for local deliveries!
on โ25-03-2015 09:03 PM
I have to wonder if the OP has been browsing via the ebay.com site rather than au because if you jump onto ebay.com and look at some of the seller's completed listings quite a few say free shipping in the results. Here is one completed one, tell me what you other guys 'see'. I am seeing 'Free Economy Shipping' and 'ships to' - worldwide
http://www.ebay.com/itm/Long-Sleeve-Twerk-Hi-Lo-Knit-Top-MEDIUM-/161641553327
hmmm
But then if you scroll to Shipping and Payments and then select Change Country (Australia) the amount changes - note that this is not a GSP listing though. A top is going to be a lot heavier than a headband and the top is only costing US$14.90 via USPS First Class (airmail). Food for thought.....
โ25-03-2015 09:08 PM - edited โ25-03-2015 09:11 PM
Perhaps the OP can contact the seller with a screen shot of the listing and ask if they are willing to
ship via the USPS. It should only cost a few dollars to ship, depending on how they pack it. I have
already shown an example of a listing where it seemed USPS First Class was the shipping option
so maybe they can do that with the headband too....
As for 'scathing feedback' are you aware that sometimes sellers are opted in to this GSP thing, the seller may
not even be aware what is showing your end. Have you given them a chance to consider what has happened?
on โ25-03-2015 09:14 PM
For that one I get free shipping for US residents and $US14.90 for Australia. THat would be about right for First Class International. It's the GSP that really bumps the cost up significantly.
Interestingly, the listing that the OP bought, in the completed items it's showing as $US17.64 postage, but when you click on the listing, it changes to the GSP rate.
on โ25-03-2015 09:17 PM
@vwonline2002 wrote:. Do I have any recourse other than to suck it up, pay and leave scathing feedback??
Wow, and you want to blame the seller because of your mistake.
on โ25-03-2015 09:24 PM
Maybe it is just me but if I saw an item listed for 20 cents (20 cents) and there was something/anything that suggested free shipping I would immediately have doubts and be double checking, especially as I am overseas and the item is in the US not China........
โ25-03-2015 09:36 PM - edited โ25-03-2015 09:40 PM
@vwonline2002 wrote:Bought an item today at the cost of 20c and I pretty damn sure the listing was free postage. However I am now being charged $21.84. It is a quite small and light item there is no way it is going to cost that to post even from the US. Do I have any recourse other than to suck it up, pay and leave scathing feedback??
You could ask the seller to cancel the sale. The seller isn't going to make any money from the sale, in fact they will lose money paying eBay & Paypal fees on $22.04.
The item you bought probably isn't flat enough to go at letter rate. The listing states: Includes international tracking.
To send the same item from Aust to US with tracking at parcel rate would be more than $20. maybe as much as $34.
โ25-03-2015 09:45 PM - edited โ25-03-2015 09:48 PM
@am*3 wrote:You could ask the seller to cancel the sale. The seller isn't going to make any money from the sale, in fact they will lose money paying eBay & Paypal fees on $22.04.
I probably would, but the seller won't pay FVF on postage if it's $0 to the US, as FVF on postage over there is only on what the first domestic rate is, but they still won't make any money, as they'd get 20c if the P&H within the US is $0. Pitney Bowes will get the postage component, and the seller will still pay eBay / PayPal fees on the 20c, so yes - all told a loss, but that part is the seller's fault as they set the auction start price.
EDIT: Just saw they only have 26 FB - they may not even realise they're offering international postage (many don't seem to know their item has been opted into the GSP). They might actually really appreciate a bit of understanding and guidance, if they're new to selling.
on โ25-03-2015 10:20 PM
Just talked with the seller and you are correct. Have suggested cancelling and will wait and see. Otherwise I will pay and try to be more observant in future
on โ25-03-2015 10:24 PM
Do you do your buying on a computer, or via the eBay app?