false guarantee misleading ad

ebay guarantee is worthless they just refruse to honour it no matter what. the seller sent my parcerl the the wrong address He acknowledged that and launched an investigation with the courier. the courier took ages to get back and the seller mislead and created obstacles. I appealed and ebay said if i could get in writing from the courier they would refund me. I DID GET IT IN WRITING and they just ignored it and refused to refund. this is the last time i deal with ebay. they cant even refranin from false advertising. when i lodged a negative feedback on  the seller they didnt publish it 

how can you trust anything on the site

Message 1 of 24
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Re: false guarantee misleading ad


@*tippy*toes* wrote:

There are 2 threads relating to incorrect addresses on the selling forum. Read them. It's in one of those. I always thought the order details were always correct, but for this member, they weren't.


It's in this thread.

 

https://community.ebay.com.au/t5/Selling/eBay-amp-PayPal-advising-different-shipping-addresses-for-a...

Message 11 of 24
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Re: false guarantee misleading ad


@11dustyattic wrote:

@*tippy*toes* wrote:

There are 2 threads relating to incorrect addresses on the selling forum. Read them. It's in one of those. I always thought the order details were always correct, but for this member, they weren't.


Which member? I read those and to my knowledge no-one mentioned order details being incorrect


Really? Clearly you didn't read every message. Skim over them like you normally do.

 

https://community.ebay.com.au/t5/Selling/eBay-amp-PayPal-advising-different-shipping-addresses-for-a...

 

Edit: Hi WWOS.Not hard to find at all! When one looks.

Message 12 of 24
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Re: false guarantee misleading ad


@11dustyattic wrote:

@*tippy*toes* wrote:

...

 

Someone even mentioned that the address in the Order Details wasn't correct. That is usually updated to the correct address when someone pays.


Who was that? The order details are always correct. I've never heard any different


I believe tippy is referring to this post. 

 

EDIT: Ugh, I need to refresh tabs before replying to messages here.



NEVERMIND ON TROUBLES!!! LET'S DO HOBBY!!!
Message 13 of 24
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Re: false guarantee misleading ad


@wide-world-of-stamps wrote:

@*tippy*toes* wrote:

There are 2 threads relating to incorrect addresses on the selling forum. Read them. It's in one of those. I always thought the order details were always correct, but for this member, they weren't.


It's in this thread.

 

https://community.ebay.com.au/t5/Selling/eBay-amp-PayPal-advising-different-shipping-addresses-for-a...


Thank you for that. If you mean this>

 

"Despite the abovementioned ebay CS instructions, in each case the address shown in the Order Details is the incorrect ebay address, not the correct paypal address as supplied by the buyer at the time of ordering." 

 

>which was posted by joztamps, I just don't believe that the order details were wrong. Why would that happen to one person only on an automated system? It makes no sense. The order details, if accessed directly from the dropdown, not via email links, has always been 100% accurate. In fact never in the history of anyone using order details has there ever been a problem, until that one error by ebay? That statement would have been inaccurate

 

 

Message 14 of 24
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Re: false guarantee misleading ad


@*tippy*toes* wrote:

@11dustyattic wrote:

@*tippy*toes* wrote:

There are 2 threads relating to incorrect addresses on the selling forum. Read them. It's in one of those. I always thought the order details were always correct, but for this member, they weren't.


Which member? I read those and to my knowledge no-one mentioned order details being incorrect


Really? Clearly you didn't read every message. Skim over them like you normally do.

 

https://community.ebay.com.au/t5/Selling/eBay-amp-PayPal-advising-different-shipping-addresses-for-a...

 

Edit: Hi WWOS.Not hard to find at all! When one looks.


One will try harder next time 😂

Message 15 of 24
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Re: false guarantee misleading ad


@11dustyattic wrote:

@wide-world-of-stamps wrote:

@*tippy*toes* wrote:

There are 2 threads relating to incorrect addresses on the selling forum. Read them. It's in one of those. I always thought the order details were always correct, but for this member, they weren't.


It's in this thread.

 

https://community.ebay.com.au/t5/Selling/eBay-amp-PayPal-advising-different-shipping-addresses-for-a...


Thank you for that. If you mean this>

 

"Despite the abovementioned ebay CS instructions, in each case the address shown in the Order Details is the incorrect ebay address, not the correct paypal address as supplied by the buyer at the time of ordering." 

 

>which was posted by joztamps, I just don't believe that the order details were wrong. Why would that happen to one person only on an automated system? It makes no sense. The order details, if accessed directly from the dropdown, not via email links, has always been 100% accurate. In fact never in the history of anyone using order details has there ever been a problem, until that one error by ebay? That statement would have been inaccurate

 

 


So you were there to be able to prove that Joz was wrong in what he wrote? Given he is a very experienced seller, one would assume that he knows what he's talking about.

Message 16 of 24
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Re: false guarantee misleading ad


@11dustyattic wrote:
Why would that happen to one person only on an automated system? It makes no sense. The order details, if accessed directly from the dropdown, not via email links, has always been 100% accurate. In fact never in the history of anyone using order details has there ever been a problem, until that one error by ebay? That statement would have been inaccurate

 

 


Apart from joz, there were 5 other sellers that had problems with inaccurate addresses being given.

______________________________________________________

"Start me up I'll never stop......"
Message 17 of 24
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Re: false guarantee misleading ad


@padi*0409 wrote:

@11dustyattic wrote:
Why would that happen to one person only on an automated system? It makes no sense. The order details, if accessed directly from the dropdown, not via email links, has always been 100% accurate. In fact never in the history of anyone using order details has there ever been a problem, until that one error by ebay? That statement would have been inaccurate

 

 


Apart from joz, there were 5 other sellers that had problems with inaccurate addresses being given.


From using the order details from the dropdown? Who were they?

Message 18 of 24
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Re: false guarantee misleading ad


@*tippy*toes* wrote:

@11dustyattic wrote:

@wide-world-of-stamps wrote:

@*tippy*toes* wrote:

There are 2 threads relating to incorrect addresses on the selling forum. Read them. It's in one of those. I always thought the order details were always correct, but for this member, they weren't.


It's in this thread.

 

https://community.ebay.com.au/t5/Selling/eBay-amp-PayPal-advising-different-shipping-addresses-for-a...


Thank you for that. If you mean this>

 

"Despite the abovementioned ebay CS instructions, in each case the address shown in the Order Details is the incorrect ebay address, not the correct paypal address as supplied by the buyer at the time of ordering." 

 

>which was posted by joztamps, I just don't believe that the order details were wrong. Why would that happen to one person only on an automated system? It makes no sense. The order details, if accessed directly from the dropdown, not via email links, has always been 100% accurate. In fact never in the history of anyone using order details has there ever been a problem, until that one error by ebay? That statement would have been inaccurate

 

 


So you were there to be able to prove that Joz was wrong in what he wrote? Given he is a very experienced seller, one would assume that he knows what he's talking about.


There are many experienced people here who sometimes get things wrong. I could give examples but I would just be ridiculed so why don't we instead ask joz to check again from the dropdown and paypal, to confirm the addresses were in fact different

Message 19 of 24
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Re: false guarantee misleading ad


@11dustyattic wrote:

@*tippy*toes* wrote:

@11dustyattic wrote:

@wide-world-of-stamps wrote:

@*tippy*toes* wrote:

There are 2 threads relating to incorrect addresses on the selling forum. Read them. It's in one of those. I always thought the order details were always correct, but for this member, they weren't.


It's in this thread.

 

https://community.ebay.com.au/t5/Selling/eBay-amp-PayPal-advising-different-shipping-addresses-for-a...


Thank you for that. If you mean this>

 

"Despite the abovementioned ebay CS instructions, in each case the address shown in the Order Details is the incorrect ebay address, not the correct paypal address as supplied by the buyer at the time of ordering." 

 

>which was posted by joztamps, I just don't believe that the order details were wrong. Why would that happen to one person only on an automated system? It makes no sense. The order details, if accessed directly from the dropdown, not via email links, has always been 100% accurate. In fact never in the history of anyone using order details has there ever been a problem, until that one error by ebay? That statement would have been inaccurate

 

 


So you were there to be able to prove that Joz was wrong in what he wrote? Given he is a very experienced seller, one would assume that he knows what he's talking about.


There are many experienced people here who sometimes get things wrong. I could give examples but I would just be ridiculed so why don't we instead ask joz to check again from the dropdown and paypal, to confirm the addresses were in fact different


Oh please, give us examples.Don't hold back. I'm interested.

Message 20 of 24
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