@digital*ghost wrote:
eBay tends to base its decisions on a majority need / demand basis, or (probably more so), whether it is of benefit to them - if there is no strong demand for something to change, and the change wouldn't benefit eBay (or it would affect them negatively), change is unlikely to ever happen. I think given that it's been nearly a full year since things really hit the fan as far as postage times etc go, and eBay has implemented a vast range of policies and procedures to deal with the fallout, the liklihood of an extension to the time allowed to leave feedback would appear to be of extremely low priority, if it has even been a consideration.
Call me cynical, but I agree with digital ghost on this one and I think we are unlikely to see an extension of time for feedback.
Ebay does what serves them best in business.
From my own point of view, I would be quite open to the idea of extending feedback time to eg 90 days and I know for some buyers, it would be a help but it isn't enough of an issue that I think ebay will do anything about it.
I too have often received little slips in with my purchases and usually they are along the lines of 'Hope you are happy with your purchase. If so, please consider leaving positive feedback. If you have any problems though, please contact us before leaving feedback."
I have no objection to those sorts of slips, all I take from it is that the seller is keen for me to be happy and I generally just leave positive feedback. I would, anyway, even without the slip.
I think from a seller's point of view, it is important to get some positive feedback coming in. But once a seller gets up to a certain point, then it won't make all that much difference. For example, if you are a zero feedback seller, getting those first few dozen positives probably does matter. If you already have a few hundred sales, maybe not so important.
Sellers don't care much if the time limit is 60 days. Probably they prefer it that way if the truth be known. But they don't want a neg in those 60 days. That's what the slips are about.
And buyers? A lot of them don't care that much and may never bother leaving feedback, although they may still look up feedback scores and negs.
Ebay? What they want is that for most people who do leave feedback, that they will leave positive comments.They not only want happy customers, they want it to be seen in FB that customers are happy. Restricting it to 60 days is probably more likely to get that result.
