free postage being retracted

i purchased an item that was advertised with free postage, now the seller is requesting i pay for postage as it was an error that it wasnt included. the payment has been put on hold until i decide to go ahead with the sale but im wondering if they can do this??

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Re: free postage being retracted

The listing says free standard postage. I would would not pay for it as the listing clearly says free and the registered option says $8.00. It's up to you how badly you want the item. Ask seller to cancel the sale if it's not that important and leave them appropriate feedback.
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Re: free postage being retracted

http://cgi.ebay.com.au/ws/eBayISAPI.dll?ViewItemRevisionDetails&_trksid=p2047675.l2569&rt=nc&item=22...

 

indecision is a terrible thing...the seller's revision details for the last 30 days on the listing...makes my head hurt

 

19-Oct-13    12:23:56 AEDST   

Description

19-Oct-13    15:38:38 AEDST   

Postage Terms

19-Oct-13    18:37:27 AEDST   

Postage Terms
Worldwide

23-Oct-13    10:15:12 AEDST   

Postage Terms

23-Oct-13    10:37:04 AEDST   

Postage Terms

23-Oct-13    11:03:34 AEDST   

Postage Terms

23-Oct-13    11:45:23 AEDST   

Postage Terms

23-Oct-13    12:15:02 AEDST   

Postage Terms

23-Oct-13    12:28:12 AEDST   

Postage Terms
Free postage added

23-Oct-13    13:17:00 AEDST   

Postage Terms
Worldwide
Free postage removed

23-Oct-13    13:42:43 AEDST   

Postage Terms

23-Oct-13    14:26:33 AEDST   

Postage Terms

24-Oct-13    12:14:32 AEDST   

Postage Terms

27-Oct-13    19:12:19 AEDST   

Postage Terms

27-Oct-13    19:13:26 AEDST   

Postage Terms

27-Oct-13    19:13:51 AEDST   

Postage Terms

27-Oct-13    19:15:47 AEDST   

Postage Terms

04-Nov-13    12:13:24 AEDST   

Payment Method
Postage Terms

04-Nov-13    18:34:08 AEDST   

Postage Terms
Free postage added

06-Nov-13    16:23:31 AEDST   

Postage Terms
Worldwide
Free postage removed

06-Nov-13    16:36:06 AEDST   

Postage Terms

06-Nov-13    16:50:56 AEDST   

Payment Method
Postage Terms

14-Nov-13    19:29:07 AEDST   

Postage Terms

14-Nov-13    20:54:00 AEDST   

Postage Terms

14-Nov-13    20:54:05 AEDST   

Postage Terms

14-Nov-13    20:54:36 AEDST   

Postage Terms
Free postage added

14-Nov-13    21:52:52 AEDST   

Postage Terms

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Message 3 of 10
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Re: free postage being retracted

Colic, how did you know what item the person bought? I am intrigued as i don't know how to do that.

 

I think it is disgraceful that the seller expects the buyer to pay for postage after that listing. They had enough chances to get the listing details right, if they couldn't fix it in about a dozen changes then they should have to wear the cost and put it down to their own stupidity.

 

I'm not a huge fan of negative feedback unless it is warranted but in this case, if they won't follow through, I would not agree to a cancellation and I would post a negative.

I am even wondering if they are in breach of ebay rules and it may be worth reporting them if you get no satisfaction.

Message 4 of 10
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Re: free postage being retracted

Just tell them you purchased because of the trotal price and you are not prepared to pay any more. If you have already paid then just tell them you expect your item to be posted asap and if it isn't you will report them to ebay for seller non performance. If you haven't already paid then just wait and see what they do, if they send a mutual cancellation request refuse it then they will have to still pay the fvf, a good lesson, if they open an unpaid item dispute contact ebay and tell them the seller is trying to force you to pay postage on a free post item and request any strike is removed.

____________________________________________________
It says in this book I am reading that by 2065 80% of women will be overweight.

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Message 5 of 10
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Re: free postage being retracted


@springyzone wrote:

Colic, how did you know what item the person bought? I am intrigued as i don't know how to do that.

 



select advanced beside the ebay search button at the top of any page, Select search by bidder. Copy and paste the OPs username into the id window then include completed listings in thwe last 30 days

 

some help and other advanced search tips below

 

http://pages.ebay.com.au/help/search/advanced-search.html

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Message 6 of 10
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Re: free postage being retracted

Maybe the seller is struggling using the new business policy feature and when listing other items that require a different

 

policy instead of making new policies and naming them each time their postage policy changes  they amend the original

 

one????

 

If you look at some of their other listings they appear to have had oodles of postage terms changes?

 

I understand it does not affect the sellers obligation to the OP. But I am struggling to find any other reason a seller would

 

alter the postage individually so many times

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Message 7 of 10
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Re: free postage being retracted


@colic2bullsgirlore wrote:

Maybe the seller is struggling using the new business policy feature and when listing other items that require a different

 

policy instead of making new policies and naming them each time their postage policy changes  they amend the original

 

one????

 

If you look at some of their other listings they appear to have had oodles of postage terms changes?

 

I understand it does not affect the sellers obligation to the OP. But I am struggling to find any other reason a seller would

 

alter the postage individually so many times


If you select to create a new policy and then - when you go to save and apply - it is identical to an existing policy, eBay prevents you from actually saving it unless you make changes to the one you're creating.

 

The other thing is, all those revisions might not have anything to do with postage. That appears in the revision history whether changes to postage are made or not (or, if the seller clicks to revise a listing but doesn't actually change anything, but submits anyway). 

 

If they are using selling manager to modify their listings in bulk, it is possible they changed something they didn't mean to - you only see a short summary of listing information in that view, and if you're doing a lot at once, it can be easy to overlook something, or include it in a change erroneously.

 

All that being said, I actually agree with everyone else.

 

Message 8 of 10
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Re: free postage being retracted

I saw all those changes. Unbelievable! That is why I wouldn't pay postage.

Message 9 of 10
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Re: free postage being retracted

I would remind them of ebays policies and ask them to honor the sale at the advertised postage


@laurenloz0905 wrote:

i purchased an item that was advertised with free postage, now the seller is requesting i pay for postage as it was an error that it wasnt included. the payment has been put on hold until i decide to go ahead with the sale but im wondering if they can do this??


 

When life gives you lemons.
Squeeze them into people's eyes
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