on 03-11-2021 05:12 PM
on 03-11-2021 05:16 PM
A LOT more details needed to be able to answer your question.
on 03-11-2021 09:03 PM
Ebay itself doesn't issue refunds unless there is a dispute.
Usually the seller will issue a refund, but it will depend on the reason.
Since there is zero information about the issue, we cannot really help you.
on 03-11-2021 09:43 PM
Unless they are talking about cancelling a postage label for some reason.
But we may never know as the OP has given zero context
never-displayed
