how to file a case in ebay?

[nsen4355]

How to file a case in ebay?

I have bought an item but i didnt receive it. When i file a case it says you paid by paypal but i didnt pay paypal i have paid by credit and it wont let me file a case. I need help

[beach_and_home · Accepted solution]

Do you mean you paid by credit card directly to the seller? If so then you need to go through your credit card company, not Ebay.

[nsen4355]

Thank you