<Removed> will not reply to my emails for a refund

[there-smit]

I purchased two e cigerette i emailed them in april and they told me to wait a bit longer now it is july and still dont have order so a emailed them again and no reply

[lyndal1838]

Emails will not do you any good now.

All you can do after all this time is to open a dispute in paypal to get your money back.

Why did you let the seller string you along for so long?  If the item has not arrived in a reasonable time and the seller is uncooperative just open a dispute.

[imastawka]

Could be wrong, but I thought e-cigarettes were illegal to import?

Maybe Customs got 'em

http://www.quit.org.au/downloads/resource/policy-advocacy/policy/legal-status-electronic-cigarettes-...

[davewil1964]

They generally aren't sold with liquid included, so it would appear they are completely legal to import.

[imastawka]

OK, thanks.     I didn't know, and now I do      

[springyzone]

---

@there-smit wrote:

I purchased two e cigerette i emailed them in april and they told me to wait a bit longer now it is july and still dont have order so a emailed them again and no reply

---

When you buy anything, there is usually an estimated delivery date.

If it hasn't arrived by then, sure, wait a few days longer but never more than 2 weeks longer.

Keep it in mind if there is ever a next time.

Don't ever listen to this wait a bit longer saga. If it isn't there within a week or so of the due date, open an official case.

You can claim with paypal (if you paid with them). Do it immediately, don't bother contacting the seller again.

[foxette-in-sox]

You have 2 posts about same topic, and Kopes has answered you in Answer Centre

http://community.ebay.com.au/t5/Buying-on-eBay/having-trouble-getting-in-contact-with-ebay/qaq-p/207...

[kopenhagen5]

Thanks foxy. 

Now that I know the problem, smit, as suggested open a case in PayPal resolution for Item Not Received.

(Providing you paid via Paypal)