on
27-09-2023
01:46 PM
- last edited on
27-09-2023
02:54 PM
by
kh-jean
Ebay can go on about policies but yet when i try to report i get no where amazing how a seller can send you stuff bought from AMAZON AUSTRALIA and the happy little seller sends you a amazonaustralia.com.au stating the order from AMAZON!!! TWO! at that each bar of soap sent in a separate parcel , TWICE!!!!! this was sent along with : A gift for you
Naveed Jatt . OH how wonderful E bay stated they will look into it !!! BA HAHAHA , what a joke the so called seller had bought this soap from AMAZON and he only paid $7 odd for them , i paid $13 odd each !
try to contact e bay ? OH NO NO that does not happen does it, try to find "BREACH OF POLCISEE" in the happy little half cooked pages of it. no chance of that is there
here is the code on the AMAZON order SDYHbk?CSVx
good on you Ebay some POLCISEE you have,
on 27-09-2023 03:06 PM
Hi everyone,
This discussion has gotten a bit heated. Please remember that, while it is fine to disagree with others, discussion should always remain friendly and respectful as required by the Community Guidelines.
Thank you for your cooperation.
on 27-09-2023 04:07 PM
@Anonymous wrote:Ebay can go on about policies but yet when i try to report i get no where amazing how a seller can send you stuff bought from AMAZON AUSTRALIA and the happy little seller sends you a amazonaustralia.com.au stating the order from AMAZON!!! TWO! at that each bar of soap sent in a separate parcel , TWICE!!!!! this was sent along with : A gift for you
Naveed Jatt . OH how wonderful E bay stated they will look into it !!! BA HAHAHA , what a joke the so called seller had bought this soap from AMAZON and he only paid $7 odd for them , i paid $13 odd each !
try to contact e bay ? OH NO NO that does not happen does it, try to find "BREACH OF POLCISEE" in the happy little half cooked pages of it. no chance of that is there
here is the code on the AMAZON order SDYHbk?CSVx
good on you Ebay some POLCISEE you have,
Have to give this one a total - heads up - LOLOLOL
on 27-09-2023 04:57 PM
There's no denying your seller was a bit of an idiot, if he elected to get your item sent to you directly from Amazon. Maybe he's penny pinching and trying to save on the postage, but for sure, he would have been better to have it delivered directly to him, then reboxed it and sent it out.
That way, you would not know where he bought it or what he paid for it.
But the thing is, when you are buying on ebay, you are not buying from ebay. You're buying from a seller who is using ebay as a site to sell their stuff.
I must admit, I'd be pretty annoyed too if I so easily discovered someone had sold me something and then they just ordered from Amazon and I had paid twice the price. No one likes to be made to feel a fool.
Most sellers on ebay don't do this, they obviously get their stock from somewhere but not usually Amazon. A few years back, I read about a seller who did the same thing with K mart though. I think it was kmart, maybe Target. I forget. But some buyers got upset at paying a lot over the odds for a hall table or whatever it was.
It's not breaking ebay policy as far as I know, because every seller has to get their stock from somewhere.
If I were you, I'd complain to the seller and I'd give neg feedback. Be very factual, just say your items arrived in a bag stating the order was from Amazon and you noticed the seller had charged you double what he paid on Amazon.
Then in future google the stuff you want to buy first because honestly, ebay isn't always the cheapest place. You really have to check.
on 27-09-2023 05:17 PM
Definitely a breach of the third party fulfillment policy, don,t understand how the OP is having difficulty reporting the seller, as it is an extremely simple process. However if the OP is expecting ebay to converse with them, or advise them what action is taken against the seller, then they will be waiting till hell freezes over.
on 27-09-2023 05:21 PM
@springyzone wrote:There's no denying your seller was a bit of an idiot, if he elected to get your item sent to you directly from Amazon. Maybe he's penny pinching and trying to save on the postage, but for sure, he would have been better to have it delivered directly to him, then reboxed it and sent it out.
That way, you would not know where he bought it or what he paid for it.
Ah, than it dupliactes on postage costs, as you yourself state its not against any policy.
If I were you, I'd complain to the seller and I'd give neg feedback. Be very factual, just say your items arrived in a bag stating the order was from Amazon and you noticed the seller had charged you double what he paid on Amazon.
Whats your justification for negative feedback, they got the product they ordered, they paid the price they agreed to, they failed to do due diligence, why should the seller get negative feedback for providing the product and at the price agreed to. All my buyers pay double the price I paid for my items, should I be getting negative feedback on 50 or 80 sales a week, Do you think its wrong that sellers put a markup on products they sell. Last I checked that is how it operates.
27-09-2023 05:21 PM - edited 27-09-2023 05:23 PM
Springyzone, the seller has actually gone against eBay policy in this…
From https://www.ebay.com.au/help/selling/shipping-items/setting-shipping-options/drop-shipping?id=4176
❝Drop shipping is permitted on eBay, provided you have pre-purchased the stock and comply with the guidelines in our Third-party fulfilment policy. For example, listing an item on eBay and then purchasing the item from another retailer or marketplace that sends it directly to your customer is not allowed.❞
eBay specifically mentions Amazon in the Third part fulfilment policy page (https://www.ebay.com.au/help/policies/selling-policies/third-party-fulfilment-policy?id=4718 )
❝Sellers must not:
OP, you can report the seller for this, as it’s clearly a policy breach.
on 28-09-2023 09:09 AM
Well, sugar, from what I can gather from the others here, it seems it is against policy to actually directly send an item through a 3rd party.
I am presuming that had the seller just bought a stack of these items, delivered to his home & then resold them from there, he would have been fine because everyone has to get stock from somewhere.
I have to admit, and as you probably gathered anyway, I find 3rd party fulfillment worthy of a negative, and I am pleasantly surprised to find it is against ebay policy. I think a seller who operates like this is taking a big risk. Maybe I have it pictured wrong but how it seems to work is that the seller is selling something he doesn't have & has not even ordered as yet. Then when someone buys, he orders from K mart, Amazon or wherever and has the item directly sent to the customer. That sounds pretty risky to me. What if they are out of stock? What if prices have gone up?
I do realise that sellers have to sell at a profit so no, I don't think your buyers should necessarily be giving you a neg, not if they receive the item they ordered and paid for. The difference to me is you are doing the work, you or someone working for you is no doubt packing and posting the items. That's the case for just about everything I buy on ebay.
Plus I bet you don't leave invoices for the original price in with the items you sell. How stupid would that be?
I'd be mightily ticked off if some seller played me for a fool and sent me something direct from Amazon.
I know you find this illogical but just let me warn you this is how 99% of buyers would feel. Very annoyed. The seller deserves a neg because he is a prize idiot & maybe a Darwin award as well as I can't think of a much faster way to kill his business.
on 28-09-2023 03:37 PM
@springyzone wrote:
I know you find this illogical but just let me warn you this is how 99% of buyers would feel. Very annoyed. The seller deserves a neg because he is a prize idiot & maybe a Darwin award as well as I can't think of a much faster way to kill his business.
Can you show me the study and survey which states 99% of buyers. Just making up figures for you own benefit. LOL
on 29-09-2023 08:09 AM
@sugar249 wrote:
@springyzone wrote:
I know you find this illogical but just let me warn you this is how 99% of buyers would feel. Very annoyed. The seller deserves a neg because he is a prize idiot & maybe a Darwin award as well as I can't think of a much faster way to kill his business.
Can you show me the study and survey which states 99% of buyers. Just making up figures for you own benefit. LOL
😀Sure, I made the figure up, but I actually think I may have underestimated it.😁
Do you (or Dave for that matter) really think most buyers wouldn't be confused and a bit annoyed to order something from a seller on ebay and then receive a box from Amazon, complete with the cheaper invoice?
It just doesn't seem like a good business practice to me.
You've seen how bleeting reacted. Bleeting felt scammed. He or she is just incandescent with rage. A while back when a seller tried this same tactic using Kmart, similar reaction from the buyer who posted here.
That's twice I have read of it, and so far, 100% negative reaction. People don't like to feel they were conned a bit and that's how most people would feel. The degree of annoyance anger would vary but I can't think of anyone (that i know, at least) who would actually be happy.
More to the point though, it seems this is against ebay policy, so it really should not be happening.
As Bleeting said, she may as well buy direct from Amazon. I also imagine the last thing the executives would want would be ebay purchases arriving to a customer's home in an Amazon box. Not a good look.
on 29-09-2023 09:13 AM
The thing is, buyers need to shop around to get the best price. If it's cheaper from Amazon, buy it from there. If it's cheaper from KMart, buy it from there. It's not the seller's fault someone can't hit the buy button quick enough. Obviously the buyer was happy with that price or they wouldn't have hit buy.