repaying a refund

[davidc4430]

hi, had an item not arrive after waiting a few weeks from delivery date, put in a item not recieved claim and recieved a refund.

now the items arrived a few weeks since refund recieved, how do i return the refund?

[*sparklz*]

If you paid with paypal go to the page for that payment and the email/paypal address of the seller will be there.
You can do a send payment to that address.

Contact the seller and let them know as well.

[bakeandfry]

My best guess would be to find the email that payment was sent from and send another payment to it from paypal with a note explaining payment

[digital*ghost]

You have to manually resend payment. If you view the transaction in your PayPal account, it will show you the seller's email address that the original payment was sent to, so you can use that to send money to them.

[pacotrading]

Ha good onya Oz post. 

[lyndal1838]

Where does the OP say it was held up by Australia Post?

Maybe it was an overseas parcel?

[phorum_junkie* · Accepted solution]

You may have already processed the refund but if you haven't it would be a kindness to send it as a personal payment so the seller does not have to pay any fees especially as they will not have been refunded the 30c flat fee cost when they refunded. You know you don't need any buyer protection now so you lose nothing by doing it that way.

[davidc4430]

thanks everyone, all sorted

[davidc4430]

it was an overseas parcel from china, i gave it an extra 2 weeks from the last date for delivery before opening a case for non delivery. i expected the usual, so sorry please wait a more longer time message but got a refund next day. thats my number one reason for returning the money.

i dont care where a seller is based if he or she does the right thing.

lots of chinese sellers do the wrong thing. this one did the right thing.

as the item had no tracking i could have just kept the money and the goods, i choose not to do that.

[imastawka]

If they didn't call you 'my friend'  then they're an OK seller