sale

[madmox1]

still wating for iterm# 171195391467 AVG Security 2014, payed by paypal on 15/12/2013

[chezzy]

Did you already try contacting the seller? (at bottom of listing page you can contact seller by clicking the "ask a question")

Should you require it there is also a resolution process:

http://resolutioncentre.ebay.com.au/

[phorum_junkie*]

Do you realise that it is an electronically delivered product and that you wil receive a link to download the product and an email with the license key?

I hope you can find where they have sent you the information as there is no buyer protection for digitally delivered goods, I can't remember if this type of item can be listed on the UK site, it is a long time since I listed back in England but you are definitely not allowed to list digitally delivered items in Australia.

[lyndal1838]

Apart from the fact that digitally delivered goods have no paypal protection, you are way outside the time for opening a dispute anyway.