seller ratings should I give 5 stars or not

[ameliardcottage]

this is a hyperthetical question if a seller post an item same day or next business day  as per the postage policy and the item arrives after the eBay guestimated time is it ethical to give the seller a less than 5 star rating.

What would you do!

[collect247]

Seller has same day postage if paid by 2pm.

Seller posted 12 days after I paid.which is the exact date that ebay estimated the item should have arrived.

The date was the day if it didn't arrive by then I could open an INR case,but the seller beat me to it by posting it at the same time 

as I coulod have opened a case lol.

[springyzone]

Seller has same day postage if paid by 2pm.

Seller posted 12 days after I paid.which is the exact date that ebay estimated the item should have arrived.

The date was the day if it didn't arrive by then I could open an INR case,but the seller beat me to it by posting it at the same time 

as I coulod have opened a case lol.

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Then they didn't fullfill their contract, they misled you in the ad.

In your shoes, I would have expected the item to be posted the next day, not 12 days later.

I guess this is where others will jump in and say oh but the seller may have been sick etc etc

Maybe. But if so, I would expect that seller to send a message to buyers, apologising for the delay and explaining.

I'm in a somewhat similar position to you. I bought an item back on 14th March I think it was. Said in the ad it would be posted within 10 business days but it wasn't, not by a long shot.

A seller who doesn't live up to what they say in the ad.... no way do they deserve 5 stars.

Your seller may not deserve a neg as after all they did post the item eventually, but as far as postage time goes, one star is all they deserve.

[randomly_found]

<p>All sellers get 5 stars from me 🙂 unless of course the item arrives really late like 4-6 weeks in which case I would leave no feedback at all. I hardly ever look at the guesstimated time and don't really keep track of when items arrive. I also love keeping parcels unopened for a bit - just long enough that I 'forget' what I bought so it would be like getting presents 🙂 :)&nbsp;</p>

[*tippy*toes*]

That reminds me, I've still got a couple from ages ago that I haven't opened yet! You're right, it is like getting presents. I know what's in one of them. I sort of remember what's in the other, but can't remember which variety. It's probably time I opened them. I've already left feedback. I've bought heaps of things from both the sellers, so highly unlikely they're will be anything wrong with them. If there is, too bad!

[collect247]

Really 4-6 weeks,aren't you lucky then that paypal allow 180 days to open a case then lol

[randomly_found]

<p>Only happened twice -- once an overseas purchase that was really late - a no show after almost two months- I just contacted them and got refunded straight away. The other was a cute pair of handmade button earrings that I bought mid December. When end of January came I figured it probably got lost in the mail. It's funny because being a handmade seller myself I felt awful about telling her the item didn't arrive (that's the sort of news I dread myself) and because I won it really cheap I just let it go and didn't make contact. Oddly enough it arrived in March! Broken too- oops- I sent a msg to the seller telling her that maybe in future a he needed to send her earrings as a large letter (she just had 70c postage) and with a bit more padding 🙂 sorry for babbling on but the point is I just don't leave feedback for such exchanges.</p>

[randomly_found]

Me too- I also leave good feedback for known sellers even before opening them - and the best thing about these 'presents' is that we are very likely to love them 

[springyzone]

Only happened twice -- once an overseas purchase that was really late - a no show after almost two months- I just contacted them and got refunded straight away. The other was a cute pair of handmade button earrings that I bought mid December. When end of January came I figured it probably got lost in the mail. It's funny because being a handmade seller myself I felt awful about telling her the item didn't arrive (that's the sort of news I dread myself) and because I won it really cheap I just let it go and didn't make contact. Oddly enough it arrived in March! Broken too- oops- I sent a msg to the seller telling her that maybe in future a he needed to send her earrings as a large letter (she just had 70c postage) and with a bit more padding sorry for babbling on but the point is I just don't leave feedback for such exchanges.</p>

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It's a buyer's call as to whether they give feedback at all and a couple of times I have refrained too.

It comes down to what we think is the point of feedback. To me, when I give feedback about a seller, it is mainly to inform other buyers. And if someone had a concern about a transaction that was the seller's responsibility, then as a buyer, I know I would like to hear about it.

I wouldn't necessarily expect to see a neg given but I like to know if eg an item had faults that were not mentioned, or if the seller was slow to post and so on. It is also good to know if a seller is quick to communicate and deals well with any problems. It can influence whether you decide to buy or not. I know with a couple of things lately, comments about how quickly the seller posted led me to go ahead and purchase.

So in your first case,(from my point of view) your seller was top notch, whereas in the second case, the packing could have been better.

I suppose the trick is to be able to describe the bad bits, but in a nice way. I'm juggling with what to say over one of my own transactions. An item not posted for a month after I bought it. I will give a positive but I will mention the down side. Other buyers deserve to know & it might be a wake up call to the seller if they get enough similar comments.

[randomly_found]

Excellent points to consider 🙂