on 17-04-2016 10:39 AM
this is a hyperthetical question if a seller post an item same day or next business day as per the postage policy and the item arrives after the eBay guestimated time is it ethical to give the seller a less than 5 star rating.
What would you do!
on 17-04-2016 10:47 AM
i'd give 5 stars, not the sellers fault the item arrived after ebays poor policy.
on 17-04-2016 10:56 AM
No, it would not be fair to punish the seller becuase of ebay's fantasy land delivery dates
Put yourself in their place, how would you feel if someone punished you after you sent an item the same day but got marked down because 'ebay said'
on 17-04-2016 10:57 AM
I answer as a seller. If you are happy with how the seller handled your sale ie posting when they said they would, then 5 stars are deserved.
I have an Aust Post business account, and when I prepare a label for posting, the system advises me of an estimated delivery date. This date is ALWAYS several days later than eBay's - I don't know how eBay calculate their guesstimate but I do know that they make no allowances for weekends, public holidays etc.
To then ask a buyer if a seller succeeded or failed based on this guesstimate is, in the opinion of this seller, just making trouble where none exists. If the question was "Did the seller post within the timeframe in the listing?", fair enough.
Most eBay sellers try very hard to do the best by their customers, and eBay's interference just causes stress and anger. A lot of buyers deliberately list their posting time as 5 days instead of 1 day, thus forfeiting their Top Seller rating, just to avoid being stung by an innocent buyer honestly answering a flawed survey.
So, short answer, 5 stars for a seller who posts when they said they would.
Here endeth the rant,
Marina.
on 18-04-2016 02:16 PM
If a seller has no room for improvement on what they provide they dont deserve anything less than top rating, as by definition they can't do better.
on 19-04-2016 12:11 AM
Why do you even need to ask?
on 19-04-2016 02:33 AM
It is totally unethical to give the seller less than 5 stars....the star rating is for when the seller posted the item, not for when AP delivered it.
If you want to be totally honest you should only answer the ebay question about when the parcel arrived with a NO but even that is a bit mean IMO as the seller has not control of the parcel once it is given to AP.
Are you aware that sellers can now see who gives them low star ratings? A low rating for a seller who has fulfilled their terms will probably see you on that sellers Blocked Buyers List....and sellers talk to each other.
on 22-04-2016 01:25 PM
What should I do lyndal in my case when the seller has now posted the item on the day that it was finally due to arrive?
on 22-04-2016 01:34 PM
@scrambler3333 wrote:What should I do lyndal in my case when the seller has now posted the item on the day that it was finally due to arrive?
First question.....who gave you the date it was due for delivery?
If it was ebay's ESTIMATED delivery date then it is a joke....it is always way underestimated. Even AP have longer estimates than ebay.
You need to make your decision based on the seller's handling time. Say the seller has a 4 day handling time and they have posted on the 4th day then they have fulfilled their terms and deserve 5 stars.
on 22-04-2016 01:49 PM
Nobody needs to do the stars.
You can just ignore them