trying to get a refund

[davidc4430]

i bought an item from a seller loated in NSW

waited and waited but it didnt come

finally tracking says 'not known at address returned to sender'

well i know my postlady well and this item sure never came here.

so i contact the seller advising them of the situation

a couple of days pass and i get a message my items been delivered

really? no of course it hadnt.

so i check the tracking and yes, it had been delivered TO AN ADDRESS IN NSW!

so once again i contact the seller explaining it was not delivered to me (i live in south australia)

a couple of days pass and the seller sends me a poorly worded reply (english is not his best language)

complete with a copy of the delivery information

telling me i should visit my neighbours and local post office

i write back and say 'how about you check my address in south australia

then see you sent it to the wrong address

but i get ignored

so finally i contacted ebay about it and after looking into it the agent advised me to open a INR case

which i have done

i also wrote to the seller again pointing out he sent it to the wrong address

and to please refund me

to which i get the same message 'we send it it delivered, here is the tracking'

i know i'll get my money back but geeze, hes going to have to refund so why make me any angrier

hes going to get honest feedback now for sure

[kopenhagen5]

You know the ropes.

Just follow the procedures and don't think about it.

[k1ooo-slr-sales]

maybe he can't read maps

https://youtu.be/lj3iNxZ8Dww

[countessalmirena]

Ohhhh boy.

"Everywhere like such as."

That whole thing was embarrassing.

@davidc4430, whatever happened to your parcel, it can't possibly be as clueless as that.

On another note, k1ooo-slr-sales, it is good to see you again.

[*tippy*toes*]

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@davidc4430 wrote:

i bought an item from a seller loated in NSW

waited and waited but it didnt come

finally tracking says 'not known at address returned to sender'

well i know my postlady well and this item sure never came here.

so i contact the seller advising them of the situation

a couple of days pass and i get a message my items been delivered

really? no of course it hadnt.

so i check the tracking and yes, it had been delivered TO AN ADDRESS IN NSW!

so once again i contact the seller explaining it was not delivered to me (i live in south australia)

a couple of days pass and the seller sends me a poorly worded reply (english is not his best language)

complete with a copy of the delivery information

telling me i should visit my neighbours and local post office

i write back and say 'how about you check my address in south australia

then see you sent it to the wrong address

but i get ignored

so finally i contacted ebay about it and after looking into it the agent advised me to open a INR case

which i have done

i also wrote to the seller again pointing out he sent it to the wrong address

and to please refund me

to which i get the same message 'we send it it delivered, here is the tracking'

i know i'll get my money back but geeze, hes going to have to refund so why make me any angrier

hes going to get honest feedback now for sure

---

Chances are, you won't if the tracking says delivered. You might find the dispute closes as soon as you open it.

[davidc4430]

---

@*tippy*toes* wrote:

---

@davidc4430 wrote:

i bought an item from a seller loated in NSW

waited and waited but it didnt come

finally tracking says 'not known at address returned to sender'

well i know my postlady well and this item sure never came here.

so i contact the seller advising them of the situation

a couple of days pass and i get a message my items been delivered

really? no of course it hadnt.

so i check the tracking and yes, it had been delivered TO AN ADDRESS IN NSW!

so once again i contact the seller explaining it was not delivered to me (i live in south australia)

a couple of days pass and the seller sends me a poorly worded reply (english is not his best language)

complete with a copy of the delivery information

telling me i should visit my neighbours and local post office

i write back and say 'how about you check my address in south australia

then see you sent it to the wrong address

but i get ignored

so finally i contacted ebay about it and after looking into it the agent advised me to open a INR case

which i have done

i also wrote to the seller again pointing out he sent it to the wrong address

and to please refund me

to which i get the same message 'we send it it delivered, here is the tracking'

i know i'll get my money back but geeze, hes going to have to refund so why make me any angrier

hes going to get honest feedback now for sure

---

Chances are, you won't if the tracking says delivered. You might find the dispute closes as soon as you open it.

---

oh really, so if everything i sell i mail to myself i will get to keep the item and the money?

yes i can see that working

[davidc4430]

yes, it was delivered

just not to my address in south australia but to an address in NSW

the tracking shows that

i have spoken to an ebay representative and he told me to do a INR as he could see what has happened

did this seller do this on purpose?

i dont know

it was most likely sloppy house work, he sells a lot of new items in the cheap imported made in china line

i only bought from him as he was the cheapest australian based seller with the item, could have paid less by buying from a china based seller but hoped this would get me the item quicker (no luck there)

going by the was he writes in messages english is not his first language

he has now admitted 'something went wrong' with my order

but still no refund

luckily its under $20 so i'm not sweating about it

 its just really anoying he doesnt just do the refund (or offered resend the item if he has another)

i would have been happy either way

but now hes put me to so much trouble i just want my cash back so i can try with a different seller

[instylecollectables]

You say you bought from an Australian based seller well I doubt that and I'm positive this seller won't be punished by ebay as they're untouchable it's one of the tricks they have up their sleeves.

[davidc4430]

it had australia post tracking

ive never had a non australian based seller use australia post, have you?

[digital*ghost]

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@davidc4430 wrote:

it had australia post tracking

ive never had a non australian based seller use australia post, have you?

---

I know I'm not who you asked, but if they send through certain methods like UBI, yes, all the time.