unresponsive suppliers

[ppwa_au_fynqhqv]

I bought a pressure hose  which was faulty and burst at less than half the advertised pressure rating of the hose. I have Emailed the supplier and can't get a response and also cant get a response from Ebay neither the supplier or ebay seem to care as long as they have their money they don't want to know if there is a problem  

[sandypebbles]

Why are you emailing?

The only thing you need to do is open and follow through with an item not as described dispute

If you do not use the tools you are given, you are not covered by the MBG

No use contacting eBay at this point either

They have no idea there is a problem if you do not open a dispute

If you have left it too late to open a dispute through eBay 

If you paid with Paypal, you have 180 days to open a dispute there

Do not open an eBay dispute and a PayPal dispute at the same time or they will cancel each other out

Have a gander at the buying basics so you know how things work

[etb321]

Assumptions:

Has the listing been removed? If so I'd assume the seller wasn't aware of the problem until you emailed.

Has he responded your email? If not, I'd assume the seller is now aware the hose was not fit for for purpose but also knows there is nothing he can do about it (other then give the money back).

Open a not as described case.

[sandypebbles]

Just looking at the feedback, seller registered in China, feedback in the gutter and feedback from them 'past year'

So if it was *this* same purchase, way out of time for eBay or Paypal disputes

Unless there is a recent feedback this seller did not leave feedback for