what happens when a seller doesn't respond to a paypal dispute?

[bella_again]

Anyone know what happens when a seller doesn't reply in the 10 day time frame?

I want to send the item back but because the seller has not provided an address through PP  I can't do that. What is the best way to proceed?

[phorum_junkie*]

Paypal will not reverse the refund no matter what happens about it being sent back or not.

If the seller belatedly spits the dummy then Paypal may give them a discretionary refund but it will be out of their pocket, not yours.

You can keep hold of it for a while if you want and if the seller asks for it back tell them you will send it once they pay you $XX for the postage.

[kopenhagen5]

Hi bella,

I have been keeping an eye out on this and am glad to hear of the good outcome.

Well done.

Now of course if you buy another, better to stick to a well known brand, even though it means a few more dollars. 😉